Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
The IT Tooling team sits within IT Support & Services (ITSS) and builds the automations that power ITSS's own operations. Our in-house bot, Ask IT, deflects the majority of company-wide IT requests before they reach a human. Beyond that, we automate ITSS's core day-to-day workflows — ticket triage, access reviews, onboarding and offboarding — which employees experience as self-service. You'll own technical domains within the IT Tooling platform and partner with regional IT teams across APAC, EMEA, and AMER through platforms including n8n, Jira, Okta, Airflow, and Temporal.
What You'll Do
- Own the technical architecture of IT Tooling automations, driving design decisions on system structure, integration patterns, and tooling across n8n, Airflow, Temporal, and Jira
- Establish architecture standards and code review practices that raise the team's overall engineering bar
- Lead as technical DRI on the most complex, highest-impact automation projects, from discovery and design through production delivery
- Partner with Security, Corporate Engineering, and IAM to resolve technical blockers and represent the team in cross-functional architecture discussions
- Build shared frameworks and reusable components that reduce single points of failure across the platform
- Produce architecture documentation and decision records that enable the team to scale with minimal dependency on any single individual
- Manage your own workload with a high degree of independence, translating loosely scoped problems into production-ready technical specifications
- 5+ years of experience in IT engineering, automation, or systems engineering, with demonstrated ownership of architecture decisions, engineering standards, or platform-level systems that others build on top of
- Deep expertise building and maintaining complex automations using n8n, Airflow, Temporal, Jira Automation, or Workato, paired with strong Git-based development workflows including branching, CI/CD, and code review
- Working knowledge of Okta, Slack API, and Google Workspace administration sufficient to design secure, scalable automation architecture
- Ability to operate in ambiguous environments and translate loosely scoped problems into production-ready technical specifications
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
- AI Disclosure: Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.
Skills Required
- 5+ years in IT engineering, automation, or systems engineering with ownership of architecture decisions and platform-level systems.
- Deep expertise building and maintaining automations using n8n, Airflow, Temporal, Jira Automation, or Workato.
- Strong Git-based development workflows including branching, CI/CD, and code review.
- Working knowledge of Okta, Slack API, and Google Workspace administration to design secure, scalable automation.
- Ability to operate in ambiguous environments and translate loosely scoped problems into production-ready technical specifications.
- Responsible use of generative AI with human oversight to improve workflow efficiency, cost, and quality.
What the Team is Saying
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Coinbase Compensation & Benefits Highlights
How does Coinbase ensure its pay and bonus plans are competitive?
Coinbase uses a market-driven, pay-for-performance approach to keep pay and bonus plans competitive. Coinbase regularly benchmarks roles against leading technology and fintech companies using external market data and reviews its compensation programs on a recurring basis to ensure salary, bonus, and equity remain aligned with the broader market and business goals. Annual bonus and equity programs are tied to both company results and individual impact, so when Coinbase and its people perform, total rewards reflect that performance.
Coinbase Insights
What We Do
Crypto creates economic freedom by ensuring that people can participate fairly in the economy, and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets, including trading, staking, safekeeping, spending, and fast, free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community, we advocate for responsible rules to make the benefits of crypto available around the world.
Why Work With Us
We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world, to help people control their own wealth, start companies, have financial privacy, and participate in the global economy. And to get us there, we focus, build and move as a team.
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Coinbase Teams
Coinbase Offices
Remote Workspace
Employees work remotely.
Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.
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