Company Description
Who are we?
TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.
We’re a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by revolutionizing the way they connect and communicate with brands.
What should you expect from us?
- Competitive Salary Package
- Work from home set up
- 1 Full time role available
Job Description
Provide technical leadership and guidance in the design and delivery of highly scalable fit-for-purpose customer engagement and back-office process solutions, architecture, technologies, and governance. Additionally, this role will lead the construction of a combined ecosystem of traditional on premise and cloud platforms.
Technologies Used
- Golang
- Python
- Postgresql
- AWS Cloud
Qualifications
Knowledge, Skills and Experience
Behavioural Competencies:
- Experience leading a team;
- Experience working in and evolving an agile development environment (Scrum, kanban, etc);
- A collaborative and inclusive approach - this only works when the business and the team are intimately involved;
Experience:
- >7 years IT experience;
- Experience managing AWS or other tier-1 cloud infrastructure provider;
Technical Competencies:
- Strong knowledge of Linux server administration and systems;
- Intimate experience of one of Python, Ruby or Go;
- Knowledge of functional programming is highly regarded;
- Extensive networking knowledge and concepts;
- Extensive experience using one of the major cloud infrastructure providers;
- Experience using infrastructure-as-code and devops related tooling, such as cloud formation, terraform, ansible, puppet, etc.
Desirable:
- A tertiary degree in an IT related discipline is highly desirable.
Additional Information
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TSA Website
Philippines Office address:
14F Five E-com Center, Harbor Drive, Mall of Asia Business Complex, Pasay City, Metro Manila, Philippines 1300
Top Skills
What We Do
We’re Australia’s leading specialists in CX consultancy and services. We are passionate about revolutionising the way brands connect with Australians. How? By combining our local expertise with the most sophisticated customer experience technology on earth, and delivering with a team of people who know exactly how to help brands do amazing things for their customers.
