Senior IT Solution Analyst

The Senior IT Solution Analyst is responsible for leading assigned portions of and/or participating in the deployment, maintenance and improvement of Mosaic Operations-related business applications and systems.  Scope of systems involved will include Production and Inventory tracking systems as well as Rail/Truck Loading/Unloading and Yard Management Systems.
 

What will you do?
 

Systems and Application Development and Deployment

• Lead assigned portions of and/or participate in the deployment, maintenance, upgrade and troubleshooting core business applications and systems

• Lead assigned portions of and/or participate in the development, analysis, prioritization, and organization of specifications, data mapping, diagrams, and flowcharts for developers and testers to follow

• Translate non-technical requirements into highly technical specifications

• Manage the set-up and configuration of systems

• Implement best practices for scalability, supportability, ease of maintenance, and system performance

• Manage and maintain overall solution architecture, scalability, and integrity

• Define solution limitations and requirements

• Work with Architects to ensure all systems integrate into the solution’s technology stack

• Communicate the solution context and intent and align development stakeholders on the technical direction

• Work with stakeholders, vendors and suppliers to evaluate options for solutions and services ensuring external requirements and features are incorporated into solution designs 

• Establish and enforce standards as part of the solution roadmap development

• Conducting regular reviews of systems and generating reports on efficiencies and improvement areas
   

Testing, Documentation and Procedures

• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process

• Develop and maintain technical documentation (processes, designs, etc.)

• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms

• Train and support end users on deployed systems.  

Team Leadership

•  Provide mentoring and coaching to junior team members. Serve as the first reviewer for work performed by junior team members.

What do you need for this role?

• Associate's Degree required. Bachelor's in Computer Science, Business or related field preferred.

• For those candidates without an associate’s degree, 7+ years of experience is required.

• 5+ years of experience working with information technologies and systems analysis

• Technical Certification(s) within Software Development discipline or Software Application is preferred

• Strong knowledge of business processes, and how data and software applications support those processes

• Experience managing production and inventory tracking systems within mining industry preferred.

• Experience with Rail/Truck Loading/Unloading and Yard Management Systems

• Strong computer, hardware, software, and analytical skills

• Proven ability to assess business needs and translate them into relevant solutions

• Strong understanding and knowledge of the principles and practices associated with packaged and/or SaaS applications.

• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems

• Knowledge of agile methodologies and frameworks such as Kanban preferred

• Strong proficiency in estimation and planning

• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio, Teams, .Net and Web Service Development experience preferred

• Oracle and SQL Server DBMS experience preferred

• Effective communicator with the ability to maintain a cohesive team

• Strong verbal, written, listening and presentation communication skills

• Strong organizational skills and attention to detail

• Ability to work with employees at all levels of the organization

• Demonstrated proficiency in conflict resolution

• Ability to track and remove impediments

• Demonstrated problem solving techniques and strong analytical skills

• Solid interpersonal skills with the ability to work as part of a collaborative team across the organization

• Ability to adapt to a continually changing business and work environment and manage multiple priorities

• Demonstrated critical thinking and decision-making skills

• Excellent analysis and problem-solving skills