As the central point of communication, you will translate client requirements and strategic objectives into actionable plans and measurable deliverables, proactively manage risks and dependencies, and create a collaborative, accountable project environment. Your contribution will generate tangible business impact, strengthen client trust, and support long-term organizational goals.Key Responsibilities
Project Management
- Define project scope, objectives, deliverables, and success criteria with relevant stakeholders.
- Create and maintain detailed project plans including timelines, resource allocation, and budgets, with regular updates.
- Monitor progress to ensure projects remain on track with scope, cost, time, and quality requirements.
- Identify, assess, and manage risks, issues, and dependencies proactively to minimize impact.
- Apply appropriate project management methodologies (Agile, Waterfall, Hybrid) based on project context.
- Ensure proper change management processes for scope changes and align with business needs.
- Maintain complete and accurate documentation throughout all phases of the project.
- Coordinate internal teams and external vendors to achieve project objectives.
- Organize and facilitate project meetings, including kick-offs, status updates, workshops, and retrospectives.
- Clarify team roles and responsibilities to avoid overlaps and improve efficiency.
- Create a motivating, collaborative environment that drives accountability and performance.
- Support professional development of team members through feedback, coaching, and mentorship.
- Act as the primary point of contact for internal and external stakeholders.
- Ensure clear, transparent, and regular communication regarding progress, risks, and decisions.
- Translate client requirements into measurable deliverables that address real business needs.
- Provide stakeholders with visibility and facilitate informed decision-making through structured reporting.
- Build and maintain long-term trust by consistently delivering value and measurable outcomes.
- Track and report on key performance indicators (KPIs) and service-level agreements (SLAs).
- Prepare executive-level presentations for steering committees and board meetings.
- Escalate critical issues in a timely manner and recommend appropriate solutions.
- Ensure project objectives remain aligned with organizational strategy and business priorities.
- Contribute to continuous improvement of project management tools, processes, and methodologies.
Education & Certifications
- Bachelor’s degree in IT, Business, Engineering, Management, or related discipline.
- Project Management certifications such as PMP, PRINCE2 Practitioner, Agile/Scrum Master, SAFe Agilist, or PMI-ACP are highly valued.
- Additional certifications in Change Management or Risk Management are an advantage.
- Minimum 5 years of experience in project management, including at least 2 years in IT or technology-related projects.
- Proven track record in delivering complex projects on time, within budget, and meeting quality standards.
- Experience managing geographically distributed or multicultural teams.
- Successful management of projects across diverse areas such as IT, finance, operations, systems implementation, or organizational transformation.
- Familiarity with digitalization initiatives, process optimization, and change management is a plus.
- Experience managing projects with significant budgets and multiple stakeholders.
- Deep knowledge of project management methodologies (Agile, Scrum, Waterfall, Hybrid) and the ability to adapt them to specific contexts.
- Proficiency with project management and collaboration tools: MS Project, Jira, Confluence, Trello, Smartsheet, Asana, Monday.com (or similar).
- Strong understanding of budgeting, forecasting, cost tracking, and resource optimization.
- Familiarity with procurement processes, contract management, and vendor collaboration.
- Ability to leverage reporting and visualization tools such as Power BI, Tableau, and advanced Excel.
- Good understanding of risk management, quality assurance, and governance processes.
- Inspirational leadership skills and the ability to motivate and guide multidisciplinary teams.
- Strong negotiation and influencing abilities to align divergent interests and build consensus.
- Results-oriented mindset with resilience under pressure and commitment to deadlines.
- Strategic thinking and analytical mindset for anticipating issues and identifying solutions.
- Flexibility and adaptability to manage changing contexts and priorities.
- Strong stakeholder management skills with a client-focused approach and relationship-building ability.
- Effective time management and prioritization skills to manage multiple projects simultaneously.
- Innovative Environment: Be part of a forward-thinking organization that values creativity and encourages cutting-edge solutions to drive efficiency and transformation.
- Collaborative Culture: Work with diverse, talented teams in an environment that fosters teamwork and innovation.
- Impactful Work: Make a real difference by optimizing processes, enhancing customer experiences, and contributing to organizational success.
Top Skills
What We Do
TotalSoft is a key provider of business software solutions (ERP, HCM, CRM, Healthcare, BI) in Central and Eastern Europe, with a team of over 600 specialists and projects in more than 40 countries across four continents.
TotalSoft’s flagship B2B solution is Charisma Business, a powerful software suite trusted by over 1,000 clients. With a history spanning more than 28 years, Charisma is driving significant changes in industries like financial services, retail, distribution, production, construction, agriculture, energy, medical, and services.
TotalSoft is a fully owned subsidiary of Logo, the largest independent software provider in Turkey (www.logo.com.tr/en).
For more information, please access: www.totalsoft.ro and www.charisma.ro