Senior IT Portfolio Management Analyst

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world.  As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:  Oversees all labor management activities of FTEs, contractors, and fixed fee resources, including resource allocations, workload planning, and time reporting to ensure alignment with portfolio expectations. Forecasts all labor changes monthly, maintains a detailed labor tracker, monitors actuals vs forecast each month, and provides monthly updates to leadership. Manages and administers ServiceNow reporting to ensure accurate tracking, alignment, and visibility of work efforts. Supports process efficiency and coaches stakeholders on effective labor management practices.

• Facilitates the portfolio management processes to ensure strategic alignment on technologies and goals
• Develops and monitors reporting metrics and portfolio dashboards to allow for repeatable and predictable project or product release success.
• Creates visibility into areas struggling with scope, schedule, resources, or budget
• Contributes to the development, management and optimization of portfolio, program, and project management methodologies and disciplines
• Facilitates resource and budget planning with the IT teams on new demands and contributes to the sequencing of projects into the portfolio
• Identifies dependencies and critical paths, and aids stakeholders in managing them
• Improves and streamlines the portfolio and project lifecycle, by working closely with business units, user base, and tool teams
• Identifies and resolves problems often anticipating issues before they occur or before they escalate; develop and evaluate options and implements solutions
• Analyzes project risk profile and balance at the portfolio level
• Contributes to capacity planning for initial and ongoing identification of resource needs and scheduling that will be used for making critical portfolio decisions
• Develop and maintain processes to facilitate integrated project scoping between various workgroups and identifies operational impacts and dependencies.
• Maintain departmental work process for IT controls
• Analyze demand data to identify and report on trends
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Requires a Bachelor's degree and 4 – 6 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:

One or more of the following skills are desired.

• Advanced knowledge of MS Excel
• Experience with ServiceNow
• Experience with Data Analysis
• Knowledge of IT hardware/software assets as well as knowledge of applications and application platforms
• Knowledge of JIRA

Soft Skills:

• Intermediate - Seeks to acquire knowledge in area of specialty
• Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Intermediate - Ability to work independently
• Intermediate - Demonstrated analytical skills
• Intermediate - Demonstrated project management skills
• Intermediate - Demonstrates a high level of accuracy, even under pressure
• Intermediate - Demonstrates excellent judgment and decision making skills
• Intermediate - Ability to communicate and make recommendations to upper management
• Intermediate - Ability to drive multiple projects to successful completion

License/Certification:

• Certified Project Management Professional (PMP)-PMI preferred
• Certified Workforce Planning Professional preferred
• Certified in Governance of Enterprise IT (CGEIT) preferred

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act