Senior IT Process Analyst

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, and enhances customer and employee experiences while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry.

**Must be eligible to work in the US without sponsorship

About This Job

The main purpose of this job is to identify and implement a governance framework that provides assurance and reporting to IT leadership that the IT organization is operating in an effective, efficient, and compliant manner using people, processes, and technology.

Essential Functions

• Promote a high-performance culture through reporting, analysis, and continuous improvement

• Independently plan and conduct analysis of business processes to improve efficiency and integrity

• Independently collaborate with management to develop process improvement plans

• Keep abreast of all levels of complexity of performance management related regulations, guidance, and industry developments, particularly in areas of subject matter expertise such as IT Finance

• Summarize and present key findings from analysis

• Provide coaching and/or mentoring to team members within and outside department

• Develop and maintain ongoing relationships with key IT and business management

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of IT financial accounting and Six Sigma processes

• Ability to develop and implement strategic programs to address performance and process concerns, including but not limited to financial matters

• Strong critical thinking and facilitation skills

• Strong ability to lead and facilitate complex discussions and participate in critical conversations with key stakeholders (management, individual contributors, etc.)

• Strong ability to apply problem-solving skills to moderate to complex problems and provide clear, concise explanations

• Consistently demonstrate an innovative mindset by introducing new ideas and processes to improve performance and compliance

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Advanced level proficiency with Microsoft Word, Excel, Teams, and Outlook  

Education & Experience

• Bachelor's degree in Accounting, Finance, or Business Administration or related or equivalent combination of education and experience required

• 6+ years of quality control or finance experience required

• 2+ years technology experience required

*** For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Senior IT Performance Analyst job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $91,000 to $107,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

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