The Senior IT Technology Specialist is responsible for developing and implementing strategies to manage IT/OT risks, ensuring compliance with standards and alignment with organizational goals. The position involves deploying and maintaining endpoint security solutions (e.g., Endpoint Detection and Response EDR, Antivirus AV), monitoring security posture, and coordinating incident response and remediation efforts. Key tasks include maintaining the IT Risk Register, producing detailed reports on risk metrics, and driving improvements in risk management and lifecycle management (LCM). The role also supports disaster recovery planning, audits, and compliance reviews, while collaborating with cross-functional teams to address risks across IT/OT operations. Oversight of service quality, incident management, and IT/OT solution lifecycles is a critical part of the role.
As a Senior IT Technology Specialist, a typical day might include the following:
- Identify, assess, and mitigate operational risks in IT and OT environments.
- Maintain and update the IT Risk Register to track risks, mitigation strategies, and compliance status.
- Recommend and implement changes to systems and processes to enhance risk management capabilities.
- Develop and manage endpoint security strategies, including EDR and AV solutions, to safeguard IT/OT environments and continuously monitor endpoint security posture, detect vulnerabilities, and execute remediation plans.
- Provide oversight for major incidents, ensuring effective coordination of resolving parties and communication to stakeholders.
- Serve as a backup for Disaster Recovery planning and execution, ensuring continuity of operations during critical events.
- Support internal and external audits, providing detailed documentation of risk management practices.
- Ensure IT/OT systems and processes comply with organizational and regulatory standards.
- Oversee the lifecycle process of IT/OT solutions, from initiation to transition, ensuring alignment with enterprise goals.
- Produce comprehensive reports detailing risk-related metrics, EDR performance, LCM updates, and operational KPIs.
This role may be for you if you have:
- Excellent knowledge of the specific service discipline (i.e. Data center, Cloud, Network, Client Services etc.).
- Problem determination (experience in root cause analysis) and problem resolution skills.
- Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action.
- Ability to work with Service Providers to ensure effective operations and agreed upon service levels.
- Proven negotiation and influencing skills.
- Experience working with 3rd parties and 3rd party delivered services.
- Excellent customer-facing/customer service skills.
- Ability to work with global team and utilize global best practices for service delivery.
- Excellent organizational, written and verbal communication skills.
- Proven analytical, evaluative, and problem-solving abilities.
In order to be considered for this position, you must hold a BS/BA in Information Technology or related field along with 5 years of experience delivering IT/OT services to business or consumers or equivalent combination of education and experience.
- May consider equivalent combination of education and experience.
- Strong GxP experience and proven experience in highly regulated environments required
- Service Management or support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
- Deep experience with ITIL disciplines
- Experience with operating systems (Microsoft Windows & Linux), VMware.
- Experience with monitoring and security tools such as Splunk, Claroty and next Gen OT tools.
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
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At Regeneron we believe that when the right idea finds the right team, powerful change is possible. As we work across our expanding global network to invent, develop and commercialize life-transforming medicines for people with serious diseases, we’re establishing new ways to think about science, manufacturing and commercialization. And new ways to think about health. Connect with us so we can learn more about you, and you can learn more about our biopharmaceutical medicines. And join us, as we build a future we believe in.
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