Senior IT Manager

About us

We’re a tight-knit team of creative, data-driven people, continuously building services & partnering with the world’s largest brands.

We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way!

The Role

We’re hiring a hands-on IT Manager who is also an AI nerd — someone who gets excited about building intelligent systems, automating away manual work, and designing modern, secure infrastructure for a fully remote company.

This role blends IT ownership, cybersecurity leadership, and applied AI systems building. You’ll handle access and security day-to-day, but the real leverage comes from designing smarter workflows, AI-assisted ops, and security systems that scale across a global team.

If you read about AI agents, LLM workflows, RPA, or infra automation for fun, this role is probably for you.

What You’ll Own

AI-First IT & Automation

• Design and build AI-assisted workflows for IT, access, security, and ops.

• Use tools like Zapier, n8n, APIs, and LLMs to eliminate repetitive work.

• Experiment with agents, automations, and monitoring systems that improve reliability and visibility.

• Continuously look for ways AI can reduce cost, risk, and manual effort.
  

Core IT Operations (Hands-On)

• Own access management across our stack (onboarding, offboarding, role changes).

• Maintain clean permissions for a globally distributed, contractor-heavy team.

• Handle day-to-day IT requests (mostly access; intentionally lightweight).

• Be the internal escalation point for anything systems or security related.
  

Cybersecurity & Incident Response (Top Priority)

• Architect and implement a modern security posture from a loose starting point.

• Build real incident response playbooks (not theoretical ones).

• Detect and shut down threats like impersonation, phishing, and domain abuse.

• Guide us on zero-trust concepts, identity controls, and device expectations.

• Support enterprise security questionnaires and client trust reviews.

• Help us safely support healthcare recruiting & staffing workflows.
  

Compliance & Trust

• Own GDPR compliance and data-handling standards.

• Define security expectations for global contractors across ~20 countries.

• Partner with leadership on future compliance needs (HIPAA-adjacent, enterprise-driven).
  

IT Strategy & Cost Control

• Audit our current environment and design an optimized roadmap.

• Own IT vendors, contracts, and seat management.

• Use data and automation to track usage, waste, and spend.

• Build systems that give leadership clear visibility into IT cost and risk.

Our Current Stack

• Google Workspace

• ClickUp

• Notion

• Webflow

• Clockify

• NordPass

• Frame.io

• Figma

• Zapier

• n8n

• QuickBooks

• PeopleForce

• Ashby

• Fathom
  

You’ll help decide what stays, what goes, and what gets automated.

What We’re Looking For

• Strong hands-on IT or systems background (remote-first experience preferred).

• Deep curiosity and enthusiasm for AI, automation, and modern tooling.

• Comfort scripting, working with APIs, and building real systems (not demos).

• Solid understanding of identity, access, and security fundamentals.

• Experience responding to real-world security issues (impersonation, phishing, abuse).

• Ability to explain risk, tradeoffs, and systems clearly to non-technical leaders.

• Bias toward building, testing, and improving systems continuously.

Bonus Points

• You’ve built internal AI tools, agents, or automations.

• Experience designing security from scratch.

• Exposure to healthcare, staffing, or regulated environments.

• You follow AI tooling closely and experiment outside of work.
  

Why This Role Is Different

• You’re not inheriting a locked-down corporate IT stack — you get to design it

• You’ll build real AI-powered systems that people actually use

• Security, automation, and cost control are executive priorities

• Clear path to grow into a small IT org lead over time

Benefits

• Unlimited Time Off & Sick Days

• Flexible hours

• Fully remote (with the possibility to work from anywhere)

• Global pods (meet creatives from all around the world)

• High opportunity for growth!