Senior IT Infrastructure Analyst

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Huntersville, NC, USA
In-Office
Senior level
Hardware • Energy
The Role
Support and maintain IT infrastructure for the Nuclear Infrastructure Team including servers, storage, network devices, switches, access points, and virtualization platforms. Plan, design, install, and coordinate hardware/software upgrades, document processes, prepare reports, and support nuclear outages. Provide technical guidance, troubleshoot complex issues, and work independently in a hybrid environment.
Summary Generated by Built In

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, August 6, 2026More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

The Sr. IT Infrastructure Analyst will serve as a member of the Nuclear Infrastructure Team. Provide support of technologies needed for infrastructure and business applications. These technologies include, but are not limited to servers, storage systems, network devices, and virtualization platforms. Installing network switches, AP (Access Point). Support Nuclear outages.

Responsibilities
  • Plans, designs, installs and/or supports computer systems. Facilitates technical and business planning for upgrades. Provides technical guidance related to software and hardware to members of the IT staff.

  • Develops (or assists in developing) standards for IT software and hardware. Assists in the design and implementation of required systems.

  • Integrates software and hardware configurations to maximize performance

  • Coordinates hardware and software upgrades with other areas of IT or other business units. 

  • Prepares activity and progress reports regarding individual and project activity.

  • Keeps abreast of new hardware and software developments, evaluates alternative approaches, and recommends new software or upgrades which enhance operations. 

Basic/Required Qualifications
  • Bachelors degree in Computer Science or Other Related Degree

  • Minimum 2 years related work experience

  • In lieu of Bachelors degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 6 year(s) related work experience

Desired Qualifications
  • Previous Duke Energy experience

  • Ability to thoroughly document work processes, communicate, and adhere to processes.

  • Strong oral and written communication skills

  • Strong inter-personal skills (listening, conflict management, approachability, negotiations).

  • Ability to effectively prioritize activities and focus team efforts based-on priority

  • Ability to research independently, multi-task, and meet deadlines under tight timeframes. 

  • Ability to build working relationships with different levels within the organization. 

  • Ability to work effectively in a work plan driven/team environment. 

  • Ability to resolve complex issues.

  • Ability to present information on technically complex subjects in an understandable manner in both oral and written form to business clients and management

  • 2-3 years practical experience with Operating Systems, Software and Hardware. 2-3 years of computer skills, including general usage and support. 

  • Works independently with very little direct supervision 

  •  Recognizes appropriate times to raise issues and provide status updates

  •  Demonstrates the ability to absorb change and continue with positive results

  • Displays maturity in approach and ability to effectively handle stress and frustration

  • Facilitate meetings and provide direction to others.

​​Working Conditions
  • Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility

#LI-DNI

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)No

Represented/Union PositionNo

Visa Sponsored PositionNo. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Skills Required

  • Bachelor's degree in Computer Science or other related degree
  • Minimum 2 years related work experience
  • High School/GED and 6 years related work experience (alternative to degree)
  • Ability to thoroughly document work processes and adhere to processes
  • Strong oral and written communication skills
  • Strong interpersonal skills (listening, conflict management, approachability, negotiations)
  • Ability to prioritize activities and focus team efforts based on priority
  • Ability to research independently, multi-task, and meet deadlines under tight timeframes
  • Ability to build working relationships with different levels within the organization
  • Ability to resolve complex issues and present technical information understandably to business clients and management
  • 2-3 years practical experience with operating systems, software, and hardware
  • Works independently with very little direct supervision

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The Company
HQ: Charlotte, NC
23,000 Employees

What We Do

Duke Energy makes life better for every day by providing electric and gas services in a sustainable way – affordable, reliable and clean. Headquartered in Charlotte, N.C., Duke Energy is one of the largest energy holding companies in the United States. Its Electric Utilities and Infrastructure business unit serves approximately 7.5 million customers located in six states in the Southeast and Midwest. The company's Gas Utilities and Infrastructure business unit distributes natural gas to approximately 1.6 million customers in the Carolinas, Ohio, Kentucky and Tennessee. Its Commercial Renewables business unit operates a growing renewable energy portfolio across the United States. Duke Energy is a Fortune 125 company traded on the New York Stock Exchange under the symbol DUK.

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