About the Role
We are seeking a highly skilled Senior IT DR Manager to join our team at RHB Banking Group. In this role, you will be responsible for overseeing and managing all Disaster Recovery (DR) activities and testing to ensure the resilience, availability, and continuity of our critical IT systems. You will work closely with stakeholders across Technology, Risk, and Business Units to develop, implement, and continuously improve disaster recovery strategies and frameworks.
Primary Objective
Coordinate (schedule, plan and execute) RHB Group IT Disaster Recovery(DR) exercises and conducted at least twice a year (including Live tests) for the purpose of regulatory reporting for existing systems and implementing new DR plans for systems which needs enhancing.
Review existing and recommend effective RHB Group ITDR model or processes to address SBG/SFG requirements with the objectives to put in place an effective and cost efficient ITDR services management.
Provide first level of support for Disaster Recovery Automation (DRA) Tools and Coordination for DRA related matters
Team Lead for ITDR Team with periodic management role.
Strategy and Planning
Plan, design and review RHB Group ITDR requirements using ITIL practices
Provide ITDR strategies & solutions to existing applications or new projects to meet RTO/RPO
Perform ITDR site assessment and reviews and met stipulated requirement
Advise RHB Group users on ITDR needs, status and compliance requirements
Promote RHB Group ITDR awareness amongst users and/or business units
Ensure compliance to regulatory bodies in matters pertaining to ITDR
Formulate, and document RHB Group ITDR Processes
Perform periodic IT Business Continuity reviews in accordance to ISO/IEC 20000 (ITSM) compliance
ITDR Support
Coordinate (schedule, plan & execute) RHB Group ITDR exercises and have an error free DR execution
Help & assist supervisor to ensure 100% completion of schedule ITDR exercises for the current year and test completed with meeting all key objectives with MTD, RTO and RPO
Develop a standard for RHB Group ITDR practice
Maintain all RHB Group ITDR plans to ensure up-to-date documentation at all times
Liaise with RHB Group users and business units on new and/or existing ITDR implementation for smooth implementation and fulfill regulatory requirements
Liaise with Audit/BNM on ITDR requirements and assist to achieve above satisfactory ratings
Provide 24x7 on call support to business units, senior management and the enterprise Crisis Management teams for any emergency or test requiring activation of DR plans and meet the regulatory requirements
What we're looking for
- Candidate must possess Minimum Diploma, Advance/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Computer Science or Information Technology field or equivalent.
- 7 years working experience in DR lead role
2 years working experience in DR supervisory role
Strong technical knowledge of various IT Technology & architecture of systems
Professional Accreditation: Certified expert in DR or BCP
What we offer
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now.
Skills Required
- Minimum Diploma in Computer Science or Information Technology
- 7 years working experience in DR lead role
- 2 years working experience in DR supervisory role
- Strong technical knowledge of various IT Technology & architecture of systems
- Professional Accreditation in DR or BCP
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
