Senior IT Business Analyst
Location – On-Site (Juno Beach / West Palm Florida)
Term – 3 Mon possible extension
Only US Citizen or Green Card - No sponsorship for this poisition
1099 only
JOB DESCRIPTION
Senior Business Analyst - NEET Operations & Planning Support
Position Specific Description
IT is seeking an experienced Senior Business Analyst to support Operations & Planning business units through strategic technology solutions and business process optimization. The ideal candidate will serve as a critical bridge between operations/planning teams and IT, focusing on transmission system operations, planning workflows, regulatory compliance systems, and operational efficiency initiatives. You will work closely with transmission planners, operations engineers, and cross-functional teams to analyze business requirements, implement technology solutions, and drive process improvements that enhance operational excellence and planning capabilities. This role requires strong analytical skills, understanding of transmission operations, and the ability to translate complex operational requirements into effective IT solutions.
Job Overview
Employees in this role conduct complex business analysis for transmission operations and planning systems, lead medium to large technology implementation projects, and serve as strategic IT partners delivering solutions that support operational efficiency, planning processes, and regulatory compliance requirements.
Job Duties & Responsibilities
• Requirements Analysis: Gather, document, and validate business requirements from operations and planning teams for transmission systems, operational tools, planning applications, and regulatory compliance platforms
• Solution Design: Collaborate with IT teams to design technology solutions that meet operations and planning business needs and regulatory requirements (NERC, FERC, state regulatory bodies)
• Process Optimization: Analyze current operational and planning workflows and recommend IT-driven process improvements to increase efficiency and reduce cycle times
• System Integration: Support integration between operational systems (SCADA, EMS), planning tools (PSSE, GridView, PROMOD), project management platforms, and enterprise systems
• Project Leadership: Lead business analysis activities for IT implementations, system upgrades, and process improvement initiatives supporting transmission operations and planning functions
• Data Analysis: Perform quantitative analysis to support operational and planning decision-making and measure project success metrics
• Stakeholder Management: Facilitate collaboration between operations teams, planning engineers, IT, regulatory affairs, and external partners (RTOs, utilities, regulatory bodies)
• Documentation: Create comprehensive business requirements documents, process flows, user stories, and acceptance criteria for IT solutions supporting NEET operations
• Testing & Validation: Support user acceptance testing and ensure IT solutions meet operational and planning business requirements
• Training & Support: Assist with user training and change management for new IT system implementations within operations and planning
• Performs other job-related duties as assigned
Required Qualifications
• High School Grad / GED
• Bachelor's degree or equivalent experience
• Experience: 4+ years in business analysis, preferably supporting utility operations, transmission planning, or energy sector IT initiatives
• Strong analytical and problem-solving skills
• Experience with requirements gathering and documentation
• Proficiency in process mapping and workflow analysis
• Excellent communication and stakeholder management abilities
• Understanding of project lifecycle management and IT implementation methodologies
Preferred Qualifications
• Bachelor's degree in Business Administration, Engineering, Information Systems, or related field
• Experience supporting transmission operations and planning business units through IT solutions
• Knowledge of transmission planning applications (PSSE, GridView, PROMOD) and utility operational systems
• Understanding of utility operations and transmission system planning processes
• Experience with regulatory compliance (NERC, FERC) and transmission planning standards
• Proficiency in data analysis tools (Power BI, Excel, SQL) and cloud platforms (AWS)
• Experience with project management tools (MS Project, Jira) and Agile/Scrum methodologies
• Knowledge of transmission system engineering concepts and grid operations
• Experience with process improvement methodologies (Six Sigma, Lean) in utility environments
• Strong presentation and documentation skills
• Ability to work independently and manage multiple operational and planning IT projects
• Experience in IT business services supporting operational business units.
Top Skills
What We Do
Five Rivers IT Provides IT infrastructure solutions to Small and Medium Businesses.
Five Rivers IT strives to help businesses drive productivity, maximize value and increase reliability within their IT infrastructure. We accomplish this by providing our clients with the best IT architects, infrastructure solutions, data management and cloud services available.
At Five Rivers IT, we build reliable IT infrastructures so you can run your business with peace of mind. We believe that IT solutions are the tools needed to run your business, and should not become your business. We avoid this scenario by partnering with our clients to determine effective solutions, often acting as their own IT staff, if necessary. Whether it’s an office move or moving to a cloud-based platform, we provide the knowledge, know-how and dedication necessary to get the work done – on time and within budget.
Five Rivers IT offers strategic planning, project management and technical services that enable you to garner control of your IT systems. From conducting comprehensive requirement analyses to providing custom tailored solutions, Five Rivers IT is ready, willing and able to meet all of your technology needs.
