Senior IT Applications Engineer - Salesforce (m/f/x)

Job Posted 23 Days Ago Posted 23 Days Ago
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München, Bayern
Hybrid
Senior level
Cloud • eCommerce • Information Technology • Retail • Software • Database
The global leader in composable commerce
The Role
The Senior IT Applications Engineer manages Salesforce Sales Cloud, optimizing and customizing solutions, and leading integration projects to meet business needs.
Summary Generated by Built In

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

  • Drive Results: We think big, work smart, and execute fast to transform the future of commerce
  • Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
  • Champion Customers: We go the extra mile for our customers to help them unlock their full potential
  • Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

We are seeking a Senior IT Application Engineer specializing in Salesforce Sales Cloud to join our dynamic team. In this role, you will leverage your deep expertise in Salesforce to design, implement, and optimize business solutions tailored to our internal teams' needs. You will work closely with cross-functional teams, ensuring our Salesforce platform is scalable, efficient, and seamlessly integrated with other tools. If you are an experienced Salesforce professional with a passion for driving digital transformation, we want to hear from you.

Your Mission:

  • Manage, optimize, and customize the Salesforce Sales Cloud platform to meet evolving business needs
  • Implement new software solutions into Salesforce ensuring seamless data flow and process automation
  • Apply knowledge of CPQ (Configure, Price, Quote) tools to enhance the quoting and sales process
  • Lead and execute Salesforce Sales Cloud projects, including requirements gathering, system design, implementation, and post-launch support
  • Investigate, troubleshoot, and resolve complex Salesforce-related issues while minimizing business disruption
  • Assess the performance of existing Salesforce features and integrations, making recommendations for enhancements or upgrades
  • Maintain comprehensive documentation for configurations, processes, and changes to ensure transparency and team alignment
  • Act as the bridge between IT and business teams, providing clear updates and ensuring alignment with organizational goals

What you need to succeed:

  • Professional experience working with Salesforce Sales Cloud and implementing related projects
  • Proficient in developing and maintaining advanced Salesforce automations using tools such as Flows, ensuring efficiency and compliance with documented business processes 
  • Salesforce Administrator and Platform App Builder certifications
  • Hands-on experience with connector tools such as Workato, Celigo, or MuleSoft for integrating third-party applications with Salesforce
  • Familiarity with CPQ tools and their implementation within Salesforce
  • Proven ability to design and deploy custom Salesforce solutions, including advanced automations, custom objects, and data models
  • Demonstrates expertise in system integration patterns, including REST APIs and HTTP protocols, to design and manage integrations between Salesforce and third-party platforms
  • Strong analytical skills to resolve complex technical issues independently
  • Demonstrated success in managing Salesforce projects from inception to completion, with a focus on delivering quality outcomes
  • Excellent interpersonal skills to work effectively with cross-functional teams
  • Exceptional written and verbal communication skills in English


We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country  

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out by office here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment


Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environment and is proud to be an equal opportunity employer. If your professional profile aligns with our specific hiring requirements and Guiding Stars, we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.

Top Skills

Celigo
Flows
Mulesoft
Rest Apis
Salesforce
Workato

What the Team is Saying

Person1
María Barrena
Senior UX/UI Designer
“One thing I enjoy most is the culture of mentoring, knowledge sharing and existing collaboration. The eCommerce industry could look challenging from the outside, but the team makes sure to onboard and give new colleagues all the tools to succeed.“
María Barrena
Yahia El Tai
Anita Temple
Am I A Good Fit?
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The Company
HQ: Munich
700 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

commercetools founded the headless commerce concept, and is the industry-leading composable commerce platform enabling brands to adapt and lead evolutions in digital commerce. commercetools provides its customers with the agility and tools needed to innovate and iterate on the fly, merge on and off-line channels, take advantage of new markets, drive new and higher revenue-generating opportunities, and future-proof their eCommerce business –– without incurring technical and operational risks.

Today, commercetools is trusted by some of the world's most iconic brands including Audi, Danone, Eurorail, NBCUniversal, Sephora and Volkswagen Group, and many more.

Why Work With Us

Our Guiding Stars are the values at the heart of our organization that drive everything we do: Drive Results, Cultivate Belonging, Champion Customers, and Adapt Boldly. We are committed to creating meaningful change not only in our industry but also in the communities we engage with.

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commercetools Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We embrace a hybrid-first work model, with employees near our offices collaborating in person three days a week. While we have remote employees around the globe, we are focusing future growth in select hubs to strengthen our culture and connections.

Typical time on-site: 3 days a week
HQMunich, DE
Berlin
Boston, Massachusetts
London, GB
Melbourne, Melbourne
New York, NY
Valencia, ES
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