Job Overview
Reports to: SR. IT Manager & Regional IT Manager
Location: Seattle, WA
Type: Full-Time
Schedule: Monday – Friday; 7:30am – 4:00pm
Responsibilities include (but not limited to)
- Support Information Technology request and troubleshoot end user computing & access issues via Valence I.T. Help Ticket system.
- Maintain and support End User personal computers (desktop & laptop), Operating System, Office 365 & commonly used applications, scanners & printers, office & mobile phones, and approved access to Valence applications and data.
- Maintain and support Server (virtual/physical) infrastructure including user/group administration, security permissions, group policies, print services, research event log warnings and errors, system resource monitoring, (light) SQL database administration, data back-up and recovery; and assist in adding/refreshing server technologies & environments.
- Maintain and support Network infrastructure including internet & intranet connectivity, firewalls, routers, switches, and all network segments. Analyze network performance using network utilities to perform network/segment tuning, to ensure secure and performant connectivity to internal and external systems including 3rd party applications/public and government cloud environments.
- Monitor Information Technology Performance Dashboard to prevent and/or minimize events impacting Valence business and end users. management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed.
- Work with Valence IT, site, and 3rd party resources to execute IT related projects across multiple regions/sites.
Knowledge, Skills, and Experience
- 5+ years hands on experience setting up domain users, reviewing group policies, managing OU permissions, and maintaining the account and network passwords.
- 3+ years hands on experience managing and maintaining Hyper V, VMWare, vSphere, ESXi, resource pools, VMFS, and virtual switching.
- 3+ years hands on experience managing Firewall appliances such as SonicWall and Fortinet.
- Must have hands on experience with Office 365 administration and MFA products.
- Must have hands on experience with LAN/WAN technologies – TCP/IP, DNS, DHCP, NAT/PAT, VLANs
- Must have good organization and documentation skills and the ability to prioritize work.
- Must have proven capability to communicate (verbal/written) complex technical information to junior and senior levels in the organization.
- Must have proven capabilities to prioritize and execute multiple tasks concurrently and effectively respond/participate in urgent scenarios impacting key business objectives.
- A good understanding of PowerShell.
- Familiarity with Linux/Unix is highly desirable.
Compensation Range $85,000 - $95,000 annually
Education / Certification Qualifications
· A Bachelor's Degree in Computer Science, Computer Engineering, or MIS, or a related field
· Certified in one of the following: Network+, Security+, or MCSA.
· Able to work flexible hours, nights, weekends (onsite or over the network) to support Information Technology project work/issue resolution when needed.
Locations
- Valence Surface Technologies facility in Seattle, WA, and Everett, WA.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 5+ years hands on experience setting up domain users, reviewing group policies, managing OU permissions, and maintaining account and network passwords.
- 3+ years hands on experience managing and maintaining Hyper V, VMWare, vSphere, ESXi, resource pools, VMFS, and virtual switching.
- 3+ years hands on experience managing Firewall appliances such as SonicWall and Fortinet.
- Hands on experience with Office 365 administration and MFA products.
- Hands on experience with LAN/WAN technologies - TCP/IP, DNS, DHCP, NAT/PAT, VLANs.
- Experience maintaining and supporting server infrastructure including user/group administration, security permissions, group policies, print services, event log troubleshooting, system monitoring, and backup/recovery.
- Light SQL database administration experience.
- Good organization and documentation skills and the ability to prioritize work.
- Proven capability to communicate complex technical information to junior and senior levels (verbal/written).
- Proven capability to prioritize and execute multiple tasks concurrently and effectively respond in urgent scenarios.
- A good understanding of PowerShell.
- Familiarity with Linux/Unix.
- Bachelor's Degree in Computer Science, Computer Engineering, MIS, or related field.
- Certified in one of the following: Network+, Security+, or MCSA.
- Able to work flexible hours, nights, weekends (onsite or over the network) when needed.
What We Do
From the smallest part to a large aerostructure assembly, Valence is your one-stop-shop in the supply chain for metal finishing. With 8 centers of excellence strategically located across North America, Valence serves the global supply chain with the most comprehensive set of, processing capabilities and approvals for high-value, mission-critical parts. We hold over 3,000 approvals, including Boeing, Airbus, Gulfstream, Spirit, Sikorsky and many more, we support all primes and programs. Our breadth of services include non-destructive testing, shot peening, all forms of chemical processing (anodize, chem-film, passivate and plate), paint, sub-assembly and custom solutions to fit your need. Valence services over 3,500 customers around the country and the world, and delivers 1.1+ million parts a month.
