Senior IT Administrator

Here's what you'll be doing:

• System Setup and Deployment: Overseeing and participating in the deployment, configuration, and secure implementation of computers, hardware, and software across the organization.
• IT Infrastructure Management: Maintaining and documenting our IT environment—including servers, backups, and on-call coverage—ensuring stability and performance.
• Network & Security Oversight: Managing local networks, server infrastructure, and security systems through patching, monitoring, and maintenance.
• Cloud Services Integration: Working with platforms like AWS to implement scalable, secure cloud-based solutions.
• Governance and Risk Management: Applying assurance principles to maintain compliance, manage risk, and support governance frameworks like SOC 2.
• Technical Support Escalation: Handling high-level IT tickets, server setups, software updates, and ensuring daily IT operations run smoothly.
• Software & Systems Oversight: Supporting and managing tools such as Microsoft 365, Active Directory, SharePoint, and Sentinel One.
• Team Work: Mentoring junior IT team members, supporting training and development.

What you bring to the table:

• Detail-Oriented Execution: Manage tasks with precision and care, ensuring nothing slips through the cracks.
• Hands-On Problem Solving: Thrive on diagnosing and resolving complex technical issues quickly and efficiently.
• Strategic Thinking: Understand the bigger picture and use technology to support long-term business goals.
• Microsoft Ecosystem Expertise: Well-versed in tools like Microsoft 365, SharePoint, and Active Directory.
• Cloud Competency: Hands-on experience working with cloud platforms and aligning those solutions with business needs.
• Security-Minded Leadership: Approach IT with a strong awareness of compliance, governance, and risk management.
• Team Mentorship: Enjoy supporting others, sharing knowledge, and helping team members grow.

Qualifications:

• 5+ years of experience in a Level 3, Senior IT Administrator role or similar.
• Deep knowledge of Microsoft 365 tools, especially SharePoint and Active Directory.
• Experience working with internal networks, servers, routers, switches, firewalls, and backup systems.
• Post-secondary education in an IT-related field is an asset.

Bonus points if you have:

• Experience supporting internal security programs or audits (SOC2, ISO27001, etc.).
• Knowledge of remote desktop software and can provide recommendations for improvements.
• Experience leading cybersecurity training programs and ensuring company-wide cybersecurity compliance.
• Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are preferred.