The Role
Manage and maintain Active Directory domains, mentor team members, troubleshoot IT services, ensure compliance, and implement security procedures.
Summary Generated by Built In
Requisition Number: 2344969
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Position in this function manage and maintain Optum Serve Active Directory (AD) domains to support business operations. Provide mentoring and leadership of IT projects that involve technology and product evaluation, implementation, deployment and troubleshooting as assigned. Act as a subject matter expert (SME) of AD, Zero Trust architecture, Group Policy Objects, LDAP and other directory services. Architect, implement and operate systems infrastructure applications, platforms and cloud services within OSIT IAM's portfolio. Ensure efficient, balanced, secure and uninterrupted operation of all services.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Preferred Qualifications:
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Position in this function manage and maintain Optum Serve Active Directory (AD) domains to support business operations. Provide mentoring and leadership of IT projects that involve technology and product evaluation, implementation, deployment and troubleshooting as assigned. Act as a subject matter expert (SME) of AD, Zero Trust architecture, Group Policy Objects, LDAP and other directory services. Architect, implement and operate systems infrastructure applications, platforms and cloud services within OSIT IAM's portfolio. Ensure efficient, balanced, secure and uninterrupted operation of all services.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Technical lead on IT projects that involve technology and product evaluation, implementation, deployment, and troubleshooting assigned by OSIT IAM manager
- Mentor other team members for successful deployment, maintenance and management of application services and systems
- Troubleshoot issues dealing with IT services that leverage AD
- Excellent interpersonal skills and avid collaborator: Thrives on frequent contact with teammates, supervisors, and a diverse population of stakeholders
- Solid understanding of IT operations and their related dependencies
- Collaborate with the compliance team to ensure all technology systems meet legal and regulatory requirements, including ATO boundaries, maintaining the highest standards of compliance
- Monitor, troubleshoot, and resolve issues promptly to ensure system reliability
- Complete ServiceNow requests for backup and recovery within determined SLAs
- Manage and serve as a participant or backup in the 24x7 on-call rotation, ensuring continuous support. Ability to work off-hours as job tasks require
- Utilize enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Continuously evaluate emerging trends to drive improvement and strategic innovation
- Assess new product research and assessment and process improvements within OSIT IAM
- Provide guidance for security procedures to ensure the company and customer data are secure and accessed by only those that need access to it
- Create, review and approve IT SOPs
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's Degree in Computer Science, MIS or equivalent training
- 8+ years of experience administering Active Directory and Group Policies. Equivalent combination of education, experience and/or applicable military experience will be considered
- Experience with deploying a Zero Trust / Tiered Active Directory
- Experience working in an Enterprise Class environment, following strict Change Control procedures to ensure uninterrupted production operations
- Proficiency in using ServiceNow
- Proven solid troubleshooting and analytical skills along with good interpersonal communication skills and the ability to work independently to meet required deadlines
- US Citizenship
- Must work from US soil
Preferred Qualifications:
- Certifications on related Microsoft, VMWare, and other Technologies
ITIL or other ITSM framework certification - Experience with Azure, PowerShell, SCCM, Teams or other enterprise application systems
- Experience with Delinea Secret Server or similar Privileged Access Manager (PAM)
- Experience with Bloodhound Enterprise
- Experience with SCAP / DISA STIG compliance
- Experience with change management processes, documentation procedures, and the ITIL framework
- DOD/VA/Military Experience
- DOD/VA/Military Clearances
- Familiarity with Quest Change Auditor & Quest Enterprise Reporter
- Familiarity with NIST 800-53, FedRAMP and/or NIST 800-63.
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- Bachelor's Degree in Computer Science, MIS or equivalent training
- 8+ years of experience administering Active Directory and Group Policies
- Experience with deploying a Zero Trust / Tiered Active Directory
- Experience working in an Enterprise Class environment
- Proficiency in using ServiceNow
- US Citizenship
- Must work from US soil
Optum Compensation & Benefits Highlights
-
Healthcare Strength — Health coverage offers copay and HSA medical options with dental, vision, company‑paid life and disability, and free or low‑cost virtual visits. Feedback suggests the offering is comprehensive and competitive on paper.
-
Parental & Family Support — Time off and family supports include PTO, eight paid holidays plus a floating day, six weeks paid parental leave, up to two weeks paid caregiver leave, Bright Horizons back‑up care, and adoption assistance up to $10,000. Feedback suggests these resources are meaningful for caregivers and family needs.
-
Retirement Support — Savings programs include a 401(k) with employer match (after one year, vesting after two) and a 10%‑discount Employee Stock Purchase Plan. These programs bolster long‑term financial security when combined with other savings resources.
Optum Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Gallery
Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
