Senior Investigator - Rhode Island

Posted Yesterday
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Warwick, RI, USA
In-Office
60K-107K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Lead identification, investigation, and prevention of healthcare fraud, waste, and abuse. Use claims data and guidelines to detect aberrant billing, conduct fieldwork and interviews, collect evidence, analyze trends, maintain case records, support settlements and legal proceedings, and coordinate with state/federal partners and regulators.
Summary Generated by Built In
Requisition Number: 2374503
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Senior Investigator is responsible for identification, investigation and prevention of healthcare fraud, waste, and abuse. The Senior Investigator will utilize claims data, applicable guidelines, and other sources of information to identify aberrant billing practices and patterns. The Senior Investigator is responsible for conducting investigations which may include fieldwork to perform interviews and obtain records and/or other relevant documentation.
Office location: Warwick, RI
Hybrid role with expectation to work out of the Warwick, RI office approximately 3-4 times per week.
25-50% of expected travel within Rhode Island.
If you live near Warwick, RI, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.
Primary Responsibilities:
  • Assess complaints of alleged misconduct received within the Company
  • Investigate medium to high complex cases of fraud, waste, and abuse
  • Detect fraudulent activity by members, providers, employees, and other parties against the Company
  • Develop and deploy the most effective and efficient investigative strategy for each investigation
  • Maintain accurate, current, and thorough case information in the Special Investigations Unit's (SIU's) case tracking system
  • Collect and secure documentation or evidence and prepare summaries of the findings
  • Participate in settlement negotiations and/or produce investigative materials in support of the latter
  • Collect, collate, analyze, and interpret data relating to fraud, waste, and abuse referrals
  • Ensure compliance of applicable federal/state regulations or contractual obligations
  • Report suspected fraud, waste, and abuse to appropriate federal or state government regulators
  • Comply with goals, policies, procedures, and strategic plans as delegated by SIU leadership
  • Collaborate with state/federal partners, at the discretion of SIU leadership, to include attendance at workgroups or regulatory meetings
  • Communicate effectively, including written and verbal forms of communication
  • Develop goals and objectives, track progress and adapt to changing priorities
  • Must participate in legal proceedings, arbitration, and depositions at the direction of management

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Associate's degree
  • 2+ years of experience in fraud, waste and abuse (FWA) investigations/audit
  • 2+ years of experience with state/federal laws and regulations pertaining to healthcare FWA
  • 2+ years of experience in analyzing data to identify fraud, waste and abuse trends
  • Demonstrated intermediate level of proficiency in Microsoft Excel and Word
  • Ability to travel up to 50%
  • Reside within a commutable distance to Warwick, RI
  • Access to reliable transportation and valid US driver's license

Preferred Qualifications:
  • Specialized knowledge/training in healthcare FWA investigations
  • Active affiliations with the National Health Care Anti-Fraud Association (NHCAA)
  • Accredited Health Care Fraud Investigator (AHFI)
  • Certified Fraud Examiner (CFE)
  • Certified Professional Coder (CPC)
  • Medical Laboratory Technician (MLT)
    • Statistical Analysis

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #YELLOW

Skills Required

  • Associate's degree
  • 2+ years of experience in fraud, waste and abuse (FWA) investigations/audit
  • 2+ years of experience with state/federal laws and regulations pertaining to healthcare FWA
  • 2+ years of experience in analyzing data to identify fraud, waste and abuse trends
  • Intermediate proficiency in Microsoft Excel
  • Intermediate proficiency in Microsoft Word
  • Ability to travel up to 50%
  • Reside within a commutable distance to Warwick, RI
  • Access to reliable transportation and valid US driver's license

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Healthcare Strength Official materials highlight copay and HSA medical plan choices with in‑network preventive care at 100%, prescription coverage, and low/no‑cost virtual visits, plus company HSA contributions. Dental preventive services are 100% in network, and mental health resources include an EAP and premium Calm access.
  • Parental & Family Support Programs include six weeks paid parental leave, up to two weeks paid caregiver leave, and Bright Horizons back‑up care with enhanced family supports. Adoption assistance up to $10,000 for full‑time employees reinforces family‑oriented benefits.
  • Equity Value & Accessibility Financial benefits include an Employee Stock Purchase Plan at a 10% discount, expanding access to equity ownership.

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
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Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
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Minneapolis, MN
Nashville, TN
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Philadelphia, PA
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Raleigh, NC
San Diego, CA
Washington, DC
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