ABOUT THE TEAM
As part of the Integrated Communications team, you’ll work alongside storytellers and strategists dedicated to translating Mural’s brand narratives into compelling content experiences. We specialize in turning audience and platform insights into creative, data-driven content that resonates with our B2B audience. Together, we ensure every digital interaction reflects our brand and fosters lasting connections with our customers.
YOUR MISSION
You will help bring Mural’s story to life for our employees to ensure they feel informed, inspired, and connected to our vision, strategy, and culture. In this highly visible role, you will partner closely with our executive team to shape and share clear, engaging messages that make our direction and priorities easy to understand and meaningful for employees.
You will design and lead internal communications programs that encourage transparency, connection, and open dialogue across our global, distributed workforce. From executive messaging and all-hands communications to change initiatives and employee engagement efforts, you will help employees understand not just what Mural is doing, but where we’re headed and how our strategy is setting the business up for continued growth and long-term success. Reporting to the Senior Director, Integrated Communications, you will play a key role in building trust, engagement, and alignment as Mural continues to grow and advance.
WHAT YOU’LL DO
Own and evolve Mural’s internal communications strategy, developing scalable programs that keep employees aligned with company priorities, business performance, cultural values, and the employee value proposition (EVP).
Create integrated internal communication plans that support organizational change, growth initiatives, and leadership priorities.
Serve as a strategic communications advisor to Mural’s executive team, crafting clear, authentic messaging including Slack communications, all-hands content, executive presentations, blogs, bylined articles (PR), and leadership updates.
Partner closely with executives to ensure consistent tone, clarity, and alignment across leadership communications.
Design creative, engaging communication concepts and campaigns that strengthen employee connection, participation, and understanding of strategy across teams and regions.
Champion two-way communication by incorporating feedback mechanisms, listening strategies, and employee voice into internal programs.
Oversee the creation of high-impact content, including company announcements, external thought leadership articles, PR bylines, executive narratives, FAQs, and strategic updates.
Translate complex business, product, and industry topics into accessible, engaging communications for internal audiences.
Lead thoughtful, proactive communications planning for key moments such as organizational updates, product launches, and company milestones.
Partner with HR, People, Product, and Marketing teams to ensure employees are informed, prepared, and aligned.
Evaluate and implement AI-enabled tools to enhance internal communications workflows, content development, personalization, and efficiency.
Establish metrics to measure internal communications effectiveness, engagement, and sentiment.
Use data and insights to continuously improve messaging, channels, and approaches.
Manage complex, cross-functional communications initiatives from planning through execution using project management tools.
Collaborate closely with People Operations, Marketing, Product, and Leadership teams to ensure alignment and impact.
WHAT YOU’LL BRING
5+ years of progressive experience in internal communications, executive communications, and/or corporate communications, ideally within fast-paced B2B SaaS or startup environments
Extensive experience supporting executive leadership, particularly with message development and employee-facing communications
Demonstrated creativity and originality in developing communication concepts and campaigns that drive employee engagement across channels
Strong portfolio of internal and executive communications materials
Experience supporting fast-paced, growth-stage companies, including navigating change and ambiguity
Proven ability to leverage AI tools for content creation and workflow optimization
Expertise in project management tools (Asana, Wrike, Monday.com, etc.)
Strong analytical mindset, with experience measuring internal communications effectiveness
Exceptional written and verbal communication skills, with confidence partnering with senior leaders and executives
The base salary for this role ranges from $120,000 - $150,000 + bonus + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
Equal OpportunityWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Top Skills
What We Do
Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes. The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate. Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers. Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.
Why Work With Us
Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!
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