Senior Internal & Executive Communications Lead, Cross-CIB Communications

Posted Yesterday
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Boston, MA, USA
Hybrid
139K-260K Annually
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead internal and executive communications for Corporate & Investment Banking, advising senior leaders, developing multi-channel messaging strategies, creating executive content (town halls, emails, forums), translating enterprise priorities for global employees, managing channel sequencing, supporting talent/technology/ risk initiatives, and measuring engagement to drive adoption.
Summary Generated by Built In
About this role:
This position will drive enterprise alignment and employee engagement across business priorities within Corporate & Investment Banking in a global, highly regulated environment. This individual contributor will translate strategy into clear messaging across talent, technology, operations, and risk that shape how employees work and deliver results. This position will shape executive voice, messaging strategy, and delivery across enterprise channels, including leadership forums, digital platforms, and global broadcasts at scale. The person in this role will connect business change to employee experience and drive adoption across global teams. This position will be based in Boston, MA; Charlotte, NC or Minneapolis, MN and offers a hybrid work schedule. The Wells Fargo job profile is Senior Lead Communications Consultant.
In this role, you will:
  • Serve as a trusted advisor to senior leaders, delivering messaging that drives clarity, alignment, and engagement at scale
  • Ideate communication strategies supporting talent, technology, operations, and risk and controls
  • Develop executive communications (e.g., town halls, emails, leadership forums) aligned to business priorities
  • Translate enterprise and CIB priorities into actionable messaging for global audiences
  • Manage end-to-end channel strategy and sequencing across global, multi-channel environments
  • Create content supporting talent programs, systems enhancements, and regulatory change initiatives
  • Advise on high-impact or sensitive communications tied to employee, operational, and risk impacts
  • Partner with business, technology, and risk teams to align messaging to priorities
  • Measure effectiveness using engagement metrics and feedback to continuously improve outcomes
  • Contribute to cross-CIB and enterprise-wide communication initiatives
Required Qualifications:
  • 7+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Experience developing internal and executive communication plans within the financial services industry
  • Experience crafting executive communications for talent, technology, operations, risk & controls priorities
  • Experience translating enterprise programs into employee-focused messaging
  • Experience managing multi-channel strategies for large, distributed audiences
  • Experience advising leaders on sensitive or high-risk communications
  • Experience using engagement metrics and feedback to optimize communication strategies
Office Locations & Pay Ranges:
  • 125 High Street - Boston, MA ($167,000 to $260,000)
  • 401 South Tryon Street - Charlotte, NC ($139,000 to $217,000)
  • 600 South 4th Street - Minneapolis, MN ($153,000 to $239,000)
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$139,000.00 - $260,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
29 Aug 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 7+ years of Public Relations, Media Relations, or Corporate Communications experience, or equivalent
  • Experience developing internal and executive communication plans within the financial services industry
  • Experience crafting executive communications for talent, technology, operations, and risk & controls priorities
  • Experience translating enterprise programs into employee-focused messaging
  • Experience managing multi-channel strategies for large, distributed audiences
  • Experience advising leaders on sensitive or high-risk communications
  • Experience using engagement metrics and feedback to optimize communication strategies

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
  • Parental & Family Support Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
  • Healthcare Strength Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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