Senior Internal Communications Specialist

Posted 28 Days Ago
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Amsterdam, NLD
In-Office
Senior level
Fintech • Payments • Software • Financial Services
The Role
Lead internal communications across European hubs, connecting executive leadership, People teams, and employees. Develop communication plans, editorial calendars, Slack governance, All Hands meetings, executive messaging, change-management narratives, and engagement dashboards. Support post-merger integration and culture unification while using AI to scale communications. Partner with executives on sensitive organizational updates and translate complex fintech strategies into clear, engaging content.
Summary Generated by Built In
Build with us

Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.

Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.

We're one of Europe's fastest-growing fintechs, with 950+ Mollies across 14+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.

If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.

Your impact

As Senior Internal Communications Specialist, you'll be the connective tissue between executive leadership, the People team, and regional hubs across Europe. Your job is to keep our people, progressively over 1,500 employees, aligned, engaged, and genuinely connected to Mollie's fintech strategy. That means building transparent, high impact internal channels that hold up in a hybrid environment and keep pace with a company that never sits still.

Your work sits close to the business, not on the sidelines of it. Over the next 18 to 24 months, you'll communicate and distribute the narrative behind a major integration, bringing distinct cultures and teams together into one cohesive workforce. You'll work directly with executive management board members, help them tell strategic stories with clarity, and make sure messaging holds together across multiple European hubs, even as priorities shift fast.

You'll also bring a sharp eye for using AI to scale and enhance how communication gets done, helping leaders work smarter and freeing up time for the messaging that really needs a human touch. It's a rare chance to make internal comms work directly move the business forward, with high visibility and real ownership from day one.

What you'll ship
  • Communication plans for a range of employee and business initiatives across Mollie

  • An internal editorial calendar and clear governance for our Slack channels

  • End to end production of monthly and quarterly All Hands meetings, from executive deck creation and speaker prep to live Q&A moderation and post event reviews

  • Strategic ghostwriting for announcements, change management narratives, and sensitive organisational updates from executive management board members

  • Data driven engagement and sentiment dashboards, tracking communication reach, platform analytics, pulse survey insights, and eNPS impact, with clear recommendations for leadership

  • A transparent, high energy culture that holds up as we scale

  • Clearer messaging across HR/People, product engineering, commercial teams, and executive leadership, with fewer silos in between

What you'll bring
  • 5+ years of experience in internal communications, employee experience, or corporate comms within a high growth tech or fintech environment

  • Outstanding native or near-native English writing and editing skills, with advanced copywriting ability to adopt distinct voices for executive management board members and turn complex business and fintech strategies into clear, engaging narratives

  • A proven track record partnering directly with executive management board members on sensitive change management communications, with mastery of structured change methodologies for post-merger integrations, culture unification, and organisational restructuring

  • Hands-on experience with digital workplace tools such as Slack, Notion, intranet platforms, and survey tools, alongside solid data analytics skills

  • Excellent understanding and confidence using AI to enhance and scale your work

  • A fintech or payments sector background, lightweight visual design skills (Figma, Canva, Photoshop), or basic web and email HTML formatting are a bonus, useful for building polished Slack banners, newsletter headers, deck visuals, or tweaking intranet layouts

  • The ability to juggle multiple projects and stakeholders at once, staying organised and on top of priorities without losing momentum


Grow your way

At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.

You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.

No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.

 

Unlock your full potential and join us to eliminate financial bureaucracy

If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.

Want a peek behind the scenes? Check out what life at Mollie is really like.

 

AI at Mollie

We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day

AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.

Skills Required

  • 5+ years of experience in internal communications, employee experience, or corporate communications within a high-growth technology or fintech environment
  • Native or near-native English writing and editing skills
  • Advanced copywriting skills and ability to adapt distinct executive voices
  • Experience translating complex business and fintech strategies into clear narratives
  • Direct experience partnering with executive management board members on sensitive change-management communications
  • Mastery of structured change methodologies for post-merger integrations, culture unification, and organizational restructuring
  • Hands-on experience with Slack, Notion, intranet platforms, and survey tools
  • Solid data analytics skills
  • Confidence using AI to enhance and scale communications work
  • Ability to manage multiple projects and stakeholders while staying organized and maintaining momentum
  • Fintech or payments sector background
  • Lightweight visual design skills using Figma, Canva, or Photoshop
  • Basic web and email HTML formatting skills
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The Company
HQ: Amsterdam
904 Employees
Year Founded: 2004

What We Do

Mollie offers a single platform for businesses to get paid and manage their money. One that makes payments, reconciliation, reporting, fraud prevention, and financing simple for all – from startups to enterprises. Founded in 2004, Mollie’s mission is to make payments and money management effortless for every business in Europe. Our 750-strong team works from offices across the continent, including Amsterdam, Ghent, Lisbon, London, Maastricht, Milan, Munich, and Paris. Today, more than 250,000 businesses use Mollie to drive revenue, reduce costs, and manage funds.

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