Internal Communications Executive

Job Description:

Purpose of the Role

The Internal Communications Executive supports the delivery of internal communications across dentsu UK&I. You will execute communications plans, manage key channels, and create clear, engaging content that aligns to our brand and tone of voice. 

Working closely with stakeholders, you will ensure messaging is coordinated, timely, and connected to business priorities. You will maintain the internal communications calendar and help measure the effectiveness of communications activity to continuously improve how we connect with our people. 

What you’ll do

Strategic & advisory 

• Working with Internal Comms Director, translate internal communications strategy into clear delivery plans 
• Provide practical advice and messaging support to stakeholders.  
• Support the development of key organisational narratives to help colleagues understand direction, priorities and change.  
• Manage multiple priorities effectively in a fast paced environment. 

Content creation and channel management 

• Own and continuously improve the UK&I intranet while ensuring quality, governance and consistent brand, tone and accessibility across all internal communications.  
• Produce and publish clear, engaging content across key channels – including intranet, newsletters, staff updates, digital screens and internal social platforms – supported by multimedia assets.  
• Manage the internal communications calendar to maximise impact throughout the year. 

Stakeholder engagement 

• Build positive, trusted working relationships across the business, surfacing stories and supporting leaders in communicating clearly and consistently.  
• Partner with teams across our business to support organisational initiatives, values, campaigns and internal engagement moments. 
• Handle sensitive or confidential information with sound judgement. 

Internal events 

• Lead the planning of internal events including town halls and digital broadcasts and play a hands-on role in execution. 
• Work with stakeholders to shape content, structure and audience engagement. 

Insight, measurement and continuous improvement 

• Own and use insight, feedback and internal metrics to inform our internal communications plans and priorities. 
• Stay updated on evolving internal communications trends – including more intentional, strategic communication moments and AI-enabled workflows – to help futureproof our function. 

What you’ll bring

• Proven internal communications experience in a complex organisation.  
• Excellent writing, editing and storytelling skills, adaptable for different audiences.  
• Skilled in managing internal channels, digital platforms, and supporting events such as townhalls.  
• Confident advising and collaborating with stakeholders across the business.  
• Strong organisational and project management skills, able to handle multiple priorities at pace. management skills, able to handle multiple priorities at pace.  
• Capable of producing or coordinating multimedia content, analysing data and creating performance reports, with a solid understanding of how internal communications supports culture, strategy and change. 
• Proactive and confident in taking ownership of delivery. 
• Detail-focused with a strong commitment to quality and accuracy. 
• Collaborative and able to build positive working relationships. 
• Adaptable and able to manage competing priorities in a fastmoving environment. 
• Comfortable working independently and using initiative to connect communications activity to wider business goals. 
• Curious, improvement oriented and keen to develop new skills as the internal communications landscape changes.  

What we offer

This is a permanent role. The team is based from our London office on a hybrid working basis (two days per week in the office). 

At dentsu, we care deeply about our people. Our flexible benefits package supports your health, wellbeing, and financial future with company-funded private medical insurance, virtual GP access, and an employee assistance programme. Enjoy 25 days of annual leave plus extra days for your birthday, wellbeing, and volunteering. From discounted gym memberships and retail perks to electric car leasing and travel insurance, dentsu empowers you to thrive both at work and in life.

About Dentsu

Dentsu is an integrated growth and transformation partner to the world’s leading organisations. Founded in 1901 in Tokyo, Japan, and now operating in approximately 120 countries and regions, we bring together the power of a global network of leadership brands to deliver impactful, end-to-end growth solutions.

Through our client promise, Innovating to Impact, we drive growth through integrated services across Media, Customer Experience Management (CXM), and Creative. Our business transformation (BX) mindset, combined with a focus on experience transformation (EX), drives sustainable growth for brands, people, and society.

Our commitment to innovation, collaboration, and diversity enables us to continuously evolve, pushing boundaries while delivering measurable impact in a fast-changing world.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

#LI-Hybrid

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