Primary liaison with Ventures’ practices to support development of assets for practice integrations and onboarding that impact internal operations and practice experience
Support documentation of transition plans, synthesize cross-functional due diligence findings, and the requirements of external counterparties
Collect input from key stakeholders and reconcile to lead the creation of coherent plans
Consult and advise on end-to-end operations within practices and transition them towards strategic objectives
Partner with internal teams to align resources and activities to support newly acquired practices and initiatives
Use program management best practices and tools, track and measure results, and proactively identify obstacles and flag them for resolution
Collaborate to develop and maintain operational data to drive service excellence, tracking progress against key performance metrics and driving positive outcomes
Help the various departments manage the pace and momentum of the integrations, pushing for timely decisions on key issues and providing true accountability for action items and deadlines
Investigate, track, and resolve practice issues during implementation and ongoing
Deliver documentation, processes and tools to ease implementation
Complete thorough and accurate documentation of onsite consultations
Gather and report identified practice opportunities and practice feedback
Execute milestones and tasks related to training, system setup, equipment integration, conversion and Go Live
Serve as lead and mentor to other Ventures operations, implementation and field management employees
Job Specifications
Typically has the following skills or abilities:
Bachelor’s Degree in Business Administration or related field or equivalent experience
Minimum 6 years of functional experience providing business consultative solutions for medical and doctor practices and processes
Ability to be a team player and work effectively and prioritize business objectives
Strong organizational and problem-solving skills
Demonstrated leadership skills
Project management background is a plus
Proven ability to motivate and work within a team environment
Multi-tasking across several projects
Excellent verbal and written communication and interpersonal skills with an ability to establish rapport, trust, confidence, and credibility with business owners and staff
Demonstrated competency in communication, training, presentation, research investigation, analysis, negotiation, organizational and administration
Demonstrated success working directly with customers to implement new products, achieving high customer satisfaction and efficient delivery of the software
Demonstrated ability to work with and teach varying degrees of abilities and experience levels using technology, software tools, and hands-on training methods to address adult learning styles
Knowledge of computer-based training software, word processing, presentation tools, and web-based training and tracking tools
Ability to deliver effective, clear and professional presentations, both virtually and in person
Ability to travel up to 75% of the time
Clean DMV Record
#LI-VENTURES
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $94,500.00 - $161,700.00VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
Skills Required
- Bachelor's Degree in Business Administration or related field or equivalent experience
- Minimum 6 years of experience providing business consultative solutions for medical and doctor practices and processes
- Ability to travel up to 75% of the time
- Clean DMV record
- Strong organizational and problem-solving skills
- Demonstrated leadership skills and ability to mentor staff
- Excellent verbal and written communication and interpersonal skills
- Demonstrated competency in training, presentation, research, analysis, negotiation, organization and administration
- Demonstrated success working directly with customers to implement new products and achieve high customer satisfaction
- Ability to teach varied skill levels using technology, software tools, and hands-on training methods
- Knowledge of computer-based training software, web-based training and tracking tools, word processing, and presentation tools
- Ability to deliver effective professional presentations virtually and in person
- Project management background
- Proven ability to work within a team environment and multitask across several projects
What We Do
VSP Vision Care is a not-for-profit organization founded in 1955, providing vision benefits, eye care insurance, eyewear, and lenses, and reinvesting in communities.
