Responsibilities
Own the partner technical lifecycle from Discovery through Launch, serve as the partner's single POC so they never need to escalate to multiple internal contacts.
Conduct Discovery with each partner: understand their technical environment, map their need to the right PayJoy integration path (Self-Serve, Guided, or Custom Build), and produce a clear Discovery Doc with confirmed integration type and delivery mode.
Build and manage the Integration Plan per partner: scope, milestones, stakeholder register, and RAID log reviewed in every partner sync with no surprises.
Run weekly partner syncs with agenda, notes, and assigned next steps and follow through on every action item without waiting to be reminded.
Lead technical walkthroughs, Q&A sessions, and enablement sessions with partner engineering teams during integration, ensuring they have the knowledge and context to integrate and go live with confidence.
Push delivery across all parties: hold partners accountable to their integration work and testing timelines, and escalate blockers to Engineering, Product, or GTM fast.
For Custom Builds, escalate to the Product Manager with a structured problem statement, actively monitor the product cycle, and resume full ownership of integration and launch the moment the solution is delivered.
Coordinate launch end-to-end, sandbox, certification, pilot, production rollout, and confirm real transactions are live before closing the integration.
Track originations and gross margin in the 90 days post-launch per integration, flag underperforming integrations, and drive resolution.
Requirements
+6 years of experience in a B2B technical implementation, integration management, or solutions role at a FinTech, payments, or API-first SaaS company, ideally in a high-growth or startup environment where speed, ambiguity, and rapid iteration were the norm, with a proven track record of owning partner integrations end-to-end from scoping through go-live.
Technical fluency sufficient to conduct integration Discovery independently: able to read API documentation, evaluate feasibility, understand integration constraints, and communicate them clearly to both technical and non-technical stakeholders. Writing code is not required.
Consistent record of individual contribution at a high level: you own your workstreams end-to-end, raise your hand for the hard problems, identify what needs to happen next without being told, hold partners and internal teams accountable without formal authority, and deliver results without relying on others to set your agenda.
Ability to manage 5 or more simultaneous partner integrations at different lifecycle stages, maintaining full visibility, momentum, and quality across all of them.
Exceptional communication skills in English and Spanish (mandatory): able to lead technical partner engagements across Latin America and deliver structured, executive-level updates to the Enterprise Team and the Executive Team in the US.
Benefits
- Local benefits depending on the country of hire
- Company-funded health insurance for employee and immediate family Company-funded employee life and disability insurance
- Paid vacation days, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone finance, headphone benefit, home office equipment allowance and wellness perks
- Catered lunches
Skills Required
- 6+ years of experience in B2B technical implementation, integration management, or solutions role at a FinTech, payments, or API-first SaaS company
- Experience in a high-growth or startup environment where speed, ambiguity, and rapid iteration are the norm
- Technical fluency to read API documentation, evaluate feasibility, understand integration constraints, and communicate them clearly to technical and non-technical stakeholders (writing code not required)
- Proven track record of owning partner integrations end-to-end from scoping through go-live
- Ability to manage 5 or more simultaneous partner integrations at different lifecycle stages
- Exceptional communication skills in English and Spanish (mandatory)
- Ability to produce Discovery Docs, integration plans, RAID logs, run partner syncs, and follow through on action items
PayJoy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.
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Fair & Transparent Compensation — Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
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Healthcare Strength — Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
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Parental & Family Support — Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.
PayJoy Insights
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
