Senior Insurance Coordinator

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Description

The Senior Insurance Coordinator is an integral and key member of the Safety & Risk Services team reporting directly to the Director, Insurance & Loss Prevention. This is a key operational role responsible for managing, coordinating and administering all aspects of a commercial insurance department that includes accounting and financial transactions including reporting, insurance policy and claims management coordination and processing, compliance activities including issuance of waivers and certificates of insurance, tracking systems as well as supporting loss prevention planning and reporting.

This position is essential to support and oversee critical processes related to financial integrity of the program (day to day transactions, cost analysis, forecasting, budgeting and variance analysis), data management, documentation and workflow coordination.

Organizational Status

Reports to the Director, Insurance & Loss Prevention. Liaises with all levels of the University community, as well as related or affiliated entities, and external parties on a regular basis.

Work Performed

-  Leads the preparation and management of all financial records including processing of all insurance expenses (premium invoices and claim cost allocation and recovery), and month-end/year-end processes (accruals, journal entries, reconciliations etc.)

- Develops, maintains and monitors complex annual and or project based financial data and provides analysis and metrics for reporting on an ad hoc or annual basis.

- Develops, implements, monitors and updates insurance and loss prevention program wide guidelines and process documentation to support consistency in delivery of all departmental initiatives;

- Coordinates with the portfolio finance and central finance teams and provides support with the preparation of budgets, financial forecasting and variance analysis on an annual and quarterly basis.

- Provides oversight of the end-to-end claims reimbursement process in collaboration with the Claims Analyst, ensuring timely reconciliation, accuracy of supporting documentation, and integrity of records and file systems. This will include follow-up with internal and external stakeholders to monitor limitation dates and closure of claim files. Accountable for the management of all insurance and claim transactions to meet compliance requirements including engagement and oversight of pending transactions and follow up with vendor partners including insurers, brokers and adjusters;

- Conducts record audits and reviews for all insurance department transactions to support project deadline, policy expiry and claim limitation requirements;

- Supports the annual compilation and gathering of information for all insurance renewals as well as construction insurance policies which may require extensions.

- Analyses certificate of insurance requests and other supporting documentation including agreements), provides guidance and issues certificates of Insurance and any insurance coverage letters required on an ad hoc and annual basis;

- Update and issuance of informed consents, assumption of risks, and release of liability (waiver) templates, providing advice to the University community with respect to their application and customization.

- Participates in outreach programs with the campus stakeholders to provide information on the loss prevention programs and the insurance program as required.

-  Engages with brokers, insurers and Facilities Managers to plan and prepare for insurer loss control visits and as required will coordinate required response to ensure that risk assessment and loss control report recommendations are actioned and then documented as required by internal or external process requirements

-  Supports web information development and content as required;

- Other duties as assigned.

Consequence of Error/Judgement

Errors may have a material and long-term financial impact on the University, as well as severe impact on the reputation. Errors may also have significant legal consequences. The impact of errors made by this position could be significant.

Supervision Received

Works independently. Reports to the Director, Insurance & Loss Prevention in respect of the achievement of operational and strategic goals. Liaises with all levels within the University Community and external parties on a regular basis.

Supervision Given

None.
Minimum Qualifications
Undergraduate degree in a relevant discipline. Enrolled in the CPA Professional Education Program (PEP) modules. Minimum of three years of related experience, or the equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own.

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.

Preferred Qualifications

-  Completion of relevant accounting or finance certifications or designations including but not limited to CMA, CPA 

-  Risk and insurance education including but not limited to CAIB, CIP, FCIP, CRM

-  Demonstrated knowledge and expertise in commercial property and casualty insurance and loss prevention programs with experience in the post-secondary sector preferred.

-  Detail orientated with strong attention to detail and accuracy is essential for this role including numerically inclined towards financial transactions, spreadsheets and data analytics.

-  Strong organizational and problem-solving skills;

-   Excellent verbal and written communication skills are necessary for effective team and stakeholder interaction;

-  Strong ability to successfully and independently manage and prioritize multiple tasks with minimal supervision; Experience in a post-secondary education institution is an asset.