If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
State Employees’ Credit Union (SECU’s) Learning and Development function is an important driver of business success. As we work to create meaningful learning experiences, Instructional Designers operate within project teams to ensure programs deployed meet pre-defined learning objectives. Instructional Designers align closely with business subject matter experts, various learning professionals and external vendors to identify needs and create solutions. They leverage all types of learning modalities, system capabilities and evaluation methods to create learning programs that support business outcomes and drive our learner engagement.
40% Collaborate closely with the learning team and business units to align course content with program objectives, regulatory standards, and education best practices.
Provide training, support, and resources to team members and staff on the effective use of instructional technologies and best practices in teaching and learning. This may include workshops, one-on-one consultations, and creating guides and tutorials.
20% Evaluate and implement instructional technology tools to facilitate engaging and interactive online learning experiences.
20% Partner with subject matter experts to gain an in-depth understanding and analyze key business drivers, strategy goals, and business challenges.
Devise original designs and basic concepts for the development of new and innovative training materials, activities, and programs. For example, scripts, role play activities, case studies, and participant / facilitator guides.
Build implementation plans which result in synchronous and asynchronous high-quality participant experiences.
10% Evaluate training programs by reviewing and/or facilitating surveys, focus groups, or interviews and compile data to determine the effectiveness of the learning programs and work with the project team to make required adjustments.
Desired Education
Bachelors
Acceptable Fields of Study: • Bachelor's degree in Human Resources, Adult Learning, Instructional Design or similar focus or equivalent experience.
Required Relevant Experience
5 Years
Desired Relevant Experience
5 Years
Required Knowledge, Abilities, Skills
- Data Analytics to create reports and build dashboards to provide ROI and impact metrics to executive teams.
- Familiarity with creating reports and dashboards in data analytics tools such as Tableau, webFOCUS, PowerBI or similar.
- Proficiency with Excel for data comparisons, functions, data management.
- Ability to handle and prioritize multiple tasks and projects concurrently, set and meet deadlines.
- Self-starter and solution oriented.
- Ability to track through long-term projects to completion, self-regulating to meet goals and deadlines.
Desired Knowledge, Abilities, Skills
Ability to build strong working relationships with internal clients at all levels.
Experience in Adult Learning Theory and design/development of instructional materials, preferred.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- 5 years relevant experience
- Bachelor's degree in Human Resources, Adult Learning, Instructional Design or similar focus or equivalent experience
- Data analytics to create reports and build dashboards to provide ROI and impact metrics to executive teams
- Familiarity with creating reports and dashboards in Tableau, webFOCUS, PowerBI or similar
- Proficiency with Excel for data comparisons, functions, data management
- Ability to handle and prioritize multiple tasks and projects concurrently and meet deadlines
- Self-starter and solution oriented
- Ability to track long-term projects to completion and self-regulate to meet goals
- Ability to build strong working relationships with internal clients at all levels
- Experience in Adult Learning Theory and design/development of instructional materials
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
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Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
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Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
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Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
SECU Insights
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
