Overview:
As a Senior Instructional Designer, you’ll lead the design of impactful learning experiences that support real business outcomes. You’ll partner with subject matter experts and stakeholders to turn complex or evolving problems into clear, effective learning solutions aligned to organizational goals. In this role, you’ll take ownership of high-complexity initiatives, champion instructional quality and consistency, mentor other designers, and help shape the direction of our learning strategy.
Role Scope & Expectations:
This role is designed for senior-level instructional designers who are comfortable operating in ambiguity, influencing stakeholders, and balancing hands-on design work with strategic ownership.
While this position includes individual content development, it is not solely a production-focused role. Senior Instructional Designers are expected to lead complex initiatives, shape design standards, mentor other designers, and partner closely with operations and leadership to ensure learning solutions align with business priorities.
Preferred QualificationsQualifications:
- Education
- Bachelor’s degree in Instructional Design, Education, Psychology, or a related field, master’s degree preferred.
- Experience
- 5+ years of progressive instructional design experience or equivalent demonstrated mastery in complex, enterprise-level learning design.
- Expertise in instructional design principles, adult learning theory, and e-learning best practices.
- Expertise in instructional design software (e.g., Adobe Captivate, Articulate Storyline, Camtasia) and learning management system (LMS).
- Skills
- Ability to balance creativity with consistency and process, ensuring solutions align with business objectives and instructional principles.
- Strong project management skills with the ability to manage complex projects from inception to completion.
- Proficiency in Google Workplace, Microsoft and project management programs.
- Excellent communication, presentation, and interpersonal skills.
Attributes:
- Creative Problem-Solving: Ability to design innovative solutions to meet diverse learning needs.
- Leadership: Demonstrated ability to lead instructional design projects and mentor junior team members.
- Analytical Thinking: Strong analytical skills to assess learning effectiveness and make data-driven decisions.
- Collaboration: Team player who thrives in a collaborative environment and can work effectively with stakeholders at all levels.
- Initiative: Demonstrates self-direction in identifying gaps, proposing solutions, and driving improvements.
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What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
