Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
- Design learning experiences and products grounded in adult learning principles and established instructional design methodologies (e.g., ADDIE, SAM).
- Develop custom eLearning content, including advanced actions and shared actions, using Articulate 360 (Storyline and Rise) and Adobe Captivate.
- Interpret storyboards and collaborate with the team to create instructionally sound, visually appealing content that conveys complex material clearly.
- Create and update technical and product training materials to support implementations across the electric, water, and gas utility industries.
- Design and develop video training from drafted scripts and key graphic assets.
- Ensure all learning content meets accessibility standards (WCAG / Section 508).
- Create and maintain eLearning templates, style guides, quality processes, and publishing standards that reflect a consistent look and feel across all training materials.
- Drive instructional design projects and deliverables, identifying effective methods to produce accurate, high-quality materials that meet critical deadlines.
- Partner with the team members to gather feedback, encourage continuous improvement, and maintain quality standards.
- Assist with loading and managing content in the Learning Management System (Workday Learning).
- Provide proposed plans and status reports to the manager.
- Leverage AI-powered tools to accelerate instructional design, content creation, assessment development, storyboarding, video production, and learner support.
- Evaluate and recommend emerging AI technologies and innovative learning solutions that improve learning effectiveness, content quality, scalability, and development efficiency while supporting business objectives.
- When appropriate, apply consultative judgment to confirm training is the right solution and suggest alternatives (job aids, documentation, or process improvements) when it is not.
- Experience building SCORM-compliant learning and integrating content with a Learning Management System (Workday Learning preferred).
- Advanced proficiency with Articulate 360 (Storyline and Rise) and Adobe Captivate, including coding/scripting for advanced and shared actions.
- Experience with AI-powered content creation and productivity platforms (e.g., Microsoft Copilot, ChatGPT, Claude, Gemini, Canva AI, Adobe Firefly).
- Experience with video creation and editing tools such as Adobe Premiere Pro, Camtasia, Clipchamp, Vyond, or Descript.
- Experience creating AI-generated videos, voiceovers, visual assets, and interactive learning experiences.
- Familiarity with accessibility standards (WCAG / Section 508) and user experience design.
- Bachelor’s degree in Instructional Design, related field, or equivalent experience (advanced degree preferred).
- 5+ years of experience as an instructional designer.
- 2+ years of eLearning development experience (a portfolio of work samples will be required).
- Proficiency with Adobe Captivate, Articulate 360, or other screen-casting/authoring tools.
- Working knowledge of adult learning principles and instructional design methodologies.
- Ability to manage multiple assignments in a deadline-driven environment.
- A dependable team player and excellent communicator committed to quality and continuous improvement.
Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment. Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
#LI-QW1
Itron is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, sex, age, national origin, citizenship, sexual orientation, marital status, pregnancy, medical condition, veteran status, disability, genetic information or other characteristics protected by law. If you require accommodation to apply for this position, please contact your local recruiting representative at 1-800-635-5461 or email [email protected].
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
Skills Required
- Bachelor's degree in Instructional Design, related field, or equivalent experience
- Advanced degree
- 5+ years of experience as an instructional designer
- 2+ years of eLearning development experience (portfolio of work samples required)
- Proficiency with Articulate 360 (Storyline and Rise) and Adobe Captivate
- Experience coding/scripting for advanced and shared actions in authoring tools
- Working knowledge of adult learning principles and instructional design methodologies (e.g., ADDIE, SAM)
- Ensure all learning content meets accessibility standards (WCAG / Section 508)
- Ability to manage multiple assignments and meet deadlines
- Experience building SCORM-compliant learning and integrating content with an LMS (Workday Learning preferred)
- Experience with AI-powered content creation and productivity platforms (e.g., Microsoft Copilot, ChatGPT, Claude, Gemini, Canva AI, Adobe Firefly)
- Experience with video creation and editing tools (e.g., Adobe Premiere Pro, Camtasia, Clipchamp, Vyond, Descript)
- Dependable team player and excellent communicator committed to quality and continuous improvement
Itron Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Itron and has not been reviewed or approved by Itron.
-
Healthcare Strength — Medical, dental, and vision coverage are complemented by HSA/FSA options, life and disability insurance, an EAP, and mental‑health resources, with plans characterized as strong for U.S. employees.
-
Retirement Support — A 401(k) with company match is standard, and recent company materials describe a comparatively strong matching formula alongside access to an ESPP.
-
Leave & Time Off Breadth — Policies include unlimited PTO for many salaried roles and paid holidays. Hybrid/remote options also appear in recent postings.
Itron Insights
What We Do
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our proven portfolio of smart networks, software, services, meters and sensors helps our customers better manage energy and water for the people they serve.
