Overview
The Senior Instructional Designer, Global Operations Technical Learning, supports the Global Operations organization in the identification, development, and release of impactful learning solutions to support Global Operations and the Quality Management System (QMS).
Essential Duties & Responsibilities
Training Content Development
Responsible for the creation of Capability/Competency Maps for key roles within Global Operations
Leverages eLearning tools in the development of innovative training solutions for key Global Operations’ initiatives including, but not limited to, the Annual Quality Training, Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), and other GxP, regulatory and technical priorities.
Utilizes emerging technologies, such as video, mixed reality, augmented reality, virtual reality, and immersive training to deliver impactful solutions to support business and compliance initiatives.
Leverages Artificial Intelligence (AI) in the development of learning solutions, translations, and other relevant applications
Conducts comprehensive reviews of existing training materials for to evaluate for efficacy, supporting improvements to ensure training materials are clear, consistent, effective, and meet current accessibility standards.
Managing the full lifecycle of new technologies, including regulatory compliance, security reviews, , and sustained enablement
Developing and producing interactive video and Extended Reality (XR) content
Learning Program Governance
Partner with Global Operations leadership, and HR L&D, to define learning priorities for each team
Oversight of critical Learning KPIs and Metrics to ensure training effectiveness
Builds upon existing capabilities in Agilent Global Operations to create and deliver our next-level vision for technical learning priorities across the organization.
This cross-functional role requires developing, managing a strong set of relationships, and collaborating across Global Operations and Agilent.
Partners with leaders across Global Operations to manage learning strategy, providing opportunities for employees’ career growth and alignment with Global Operations strategy.
Manages timelines, tools and resources through matrixed delivery teams
May mentor other training personnel across Global Operations.
Support internal and external audits, as needed
Education
Bachelor’s Degree from an accredited institution.
Advanced Degree in learning and/or content development is preferred.
Experience
Minimum 5 years of experience in training content development, leveraging eLearning authoring tools such as Articulate RISE, Captivate, Vyond, etc.
Experience using video content development, extended reality experiences, and virtual reality experiences is preferred.
Proficiency using Microsoft Office suite (including Teams, PowerPoint, EXCEL, etc.).
Knowledge of Good Manufacturing Practice (GMP) guidelines and regulatory requirements is preferred.
Experience utilizing Artificial Intelligence (AI) in content development is preferred.
Essential Skills
Ability to work effectively in a fast-paced team environment with high attention to detail and maintaining ethical standards.
Demonstrated ability to effectively manage multiple projects and deliverables.
Excellent written and verbal communication skills.
Fluency in English (written and verbal).
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least August 25, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $124,160.00 - $232,800.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Quality/RegulatorySkills Required
- Bachelor's degree from an accredited institution
- At least 5 years of experience in training content development
- Experience leveraging eLearning authoring tools such as Articulate RISE, Captivate, or Vyond
- Proficiency with Microsoft Office, including Teams, PowerPoint, and Excel
- Ability to work effectively in a fast-paced team environment with high attention to detail and ethical standards
- Ability to manage multiple projects and deliverables
- Excellent written and verbal communication skills
- Fluency in English, written and verbal
- Advanced degree in learning or content development
- Experience developing video content and extended reality or virtual reality experiences
- Knowledge of Good Manufacturing Practice guidelines and regulatory requirements
- Experience using artificial intelligence in content development
Agilent Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.
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Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
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Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
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Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.
Agilent Technologies Insights
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.
