Senior Institutional Investment Operations Specialist - Asset Servicing CIB Operations

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Charlotte, NC, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Manage high-level risk in Asset Servicing processes, leading a team, reconciling events, and communicating with various business units while ensuring efficiency and compliance.
Summary Generated by Built In
About this role:
Wells Fargo is seeking an Asset Servicing Senior Institutional Investment Operations Specialist.
The group is responsible for managing and controlling high levels of risk and liability inherent in the Asset Servicing process. We must provide outstanding service and create an environment that maintains its focus on serving our clients while constantly looking for ways to improve efficiency. The group processes all aspects of the lifecycle of Asset Servicing events, for all asset classes and across all markets. The Asset Servicing team also works with external custodians to process allocations from our custodians to our clients.
Other duties include the managing of communications with Lines of Business, such as Securities Lending, Prime Brokerage, as well as Operations and Technology partners. The ideal candidate must be able to balance a workload of tasks across the department and ensure all deadlines are met.
In addition, the successful candidate should have a proven track record of process improvement and ownership of specific tasks. The successful candidate will be responsible for being part of a team that is the main point of contact for our CIB business.
In this role, you will:
  • Provide leadership to Team Members & our processes in multiple locations
  • Reconciling and managing open items resulting from Asset Servicing Events, including Income Events such as Cash Dividends, Interest Payments, and Principal Paydowns
  • Post payable reconciliation and claims processing
  • Working with Agent Banks, Custodians, and external counterparties to ensure complete understanding of events and ensuring data flows are correct with respect to event allocations.
  • Communicating with Operations colleagues as well as Client Facing Lines of Business
  • Risk management of open items
Required Qualifications:
  • 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Effective organizational, multi-tasking, and prioritizing skills
  • Ability to work in a fast-paced deadline driven environment
  • Knowledge and understanding of Broadridge applications
  • Experience with a customer service mindset and a focus on continuous improvement
  • Knowledge of DTCC for allocations and elections
  • Knowledge of non-US depositories (e.g. Euroclear; Clearstream)
  • Knowledge of TMPG practices
  • Experience in a Financial Services firm with a focus on servicing an Intuitional / Prime Services business.
  • Familiar with the regulatory environment and maintaining strong controls
  • Experience working with custodians, depositories, agents, and external brokers to ensure timely and accurate processing of events to client accounts and to appropriately manage risk.
Job Expectations:
  • This position offers a hybrid work schedule to work on-site at stated location on the job opening
  • This position is not eligible for Visa sponsorship
  • This position is not eligible for relocation
Posting End Date:
1 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 4+ years of Institutional Investment Operations experience
  • Strong analytical skills
  • Excellent verbal and written communication skills
  • Experience with customer service and continuous improvement
  • Familiarity with regulatory environment

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day one with comprehensive medical, dental, and vision options, and the company subsidizes a substantial share of premiums for U.S. employees (varying by compensation band).
  • Retirement Support A robust 401(k) program includes an employer match for eligible employees, with specifics laid out in plan materials and filings.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for eligible primary caregivers, alongside fertility coverage, adoption/surrogacy reimbursement, and lactation support.

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