- Lead and manage a regional team of experienced professionals, fostering collaboration and maintaining high-performance standards.
- Prioritize and structure high-level deliverables, breaking them down into actionable tasks and ensuring accountability.
- Serve as the primary point of contact for institutional clients, providing exceptional support by understanding client goals, challenges, and industry nuances.
- Build long-term relationships and establish trust with clients through proactive engagement and solution-oriented approaches.
- Collaborate with internal teams to address client inquiries, resolve pain points, and ensure seamless support.
- Leverage knowledge of crypto markets, OTC processes, and client workflows to identify opportunities for product adoption and client growth.
- Identify upselling and cross-selling opportunities to expand product usage and align solutions with client requirements.
- Analyze client feedback and market dynamics to propose innovative solutions that contribute to revenue growth and account expansion.
- Strong understanding of crypto markets, client workflows, and OTC processes.
- Proven ability to engage and support institutional clients effectively.
- Deep knowledge of OKX products and their differentiators in the market.
- Critical thinking and solution-oriented mindset to proactively address client challenges.
- Ability to anticipate client needs and work with internal teams to propose tailored solutions.
- Demonstrated leadership skills with the ability to inspire and guide teams to achieve OKRs.
- Resilient and capable of maintaining composure in dynamic and ambiguous environments.
- Strong verbal and written communication skills with the ability to adapt across communication channels.
- Willingness to work flexible shifts, including weekends as needed, but not exceeding 5 days per week.
- Proficiency in English required; additional languages are a plus.
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- More that we love to tell you along the process!
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OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
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What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
