Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.
About the team
The Central grocery team’s mission is to monitor, track and improve the performance of partners while improving the overall app experience for the customers. This will involve building and tracking the full picture of the food business from the partner perspective, uphold the experience bar for them, provide actionable insights, formulate problems and contribute to solving them. As part of this team, you will be a core team member fulfilling this mission. You will be working with partner, commercial, product, and operations teams across the region, leveraging modern analysis and visualization tools to solve the region’s day-to-day problems.
What you'll do
- Drive business growth through product funnel enhancements
- Identifying growth opportunities using data, analytics & other tools
- Designing experiments to test whether the interventions will drive growth for the business
- Help design, document & maintain system processes.
- Build a strong feedback loop on product features with the product team
- Work very closely with the commercial teams across markets to scale product features’ roll-out
- Drive and support your designated business unit by converting complex data and findings into insights
- Gain subject matter expertise and help define appropriate key metrics for the business unit and discover untapped areas for business improvement
What you'll need
- Relevant experience of 3-5 years
- Strong communication and organizational skills
- Detail oriented and high accuracy execution
- Experience in food industry / product ops preferred
- MS Excel proficiency & proven hands on experience in SQL and Python
- Experience with visualization tools i.e. tableau/ power BI
- Previous experience in a high growth environment/tech start up
- Working with large amounts of data on spreadsheets/dashboards
- Cross functional collaboration
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
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What We Do
Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million ride-hailing and delivery Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan. In 2019, Careem was acquired by Uber Technologies, Inc. In April 2023 we welcomed the global technology investor e& (formerly Etisalat) as a partner, following their investment in the Careem Everything App.
