Senior Insight Analyst

• Cultivates strong and effective relationships with business stakeholders to drive successful change and transformation, while also being able to lead, coach, and develop a team of Insight Analysts as business needs require
• Cooperatively formulates and drives impactful work objectives to address critical business challenges, ensuring analytical resources are equipped with clear, actionable tasks that deliver the maximum business value
• Partners with the Hub Manager to manage work backlog and allocate workloads, crafting challenging yet achievable schedules for Insight Analysts
• Collaborate with Change Programmes, Data Authority, and Data Governance teams to develop high-quality, informative, and well-modelled data to ensure maximum value to Insights and business analytics.
• Deliver work packages by gathering detailed requirements and building to specifications within the agreed timelines while maintaining strong communication throughout, whilst taking a proactive approach to predicating the data needs of the business.
• Communicate, engage, and collaborate with the Hub stakeholders (up to senior management and external parties) to understand key business questions & initiatives so that appropriate reports and analysis can be created to effectively monitor & understand business performance.
• Act as a sounding board and expert advisor to Hub stakeholders as they tackle day-to-day questions and support them through their use of self-serve.
• Develop repeatable, efficient, automated, self-serve reporting outputs using supported technologies, adhering to agreed best practice and principles ensuring end user experience is slick easy to navigate.
• Present project overviews and reports to stakeholders, providing both business insights, technical reviews and recommendations.
• Follow agreed process and maintain records of work for example: updating Kanban board with latest progress, calling out highlights, emerging risks and challenges.
• Ensures the governance, security and quality of data is adhered to, following team specific and overall business data control & security policies.
• Work as a leader within the Hub by setting the example of best practice, mentor/support more junior team members and take the lead on continuous improvement.
• Drive continuous improvement beyond the Hub by participating in the PXC-wide Analyst Community (to help wider business through operational challenges with ad hoc and cross-functional self-serve analysis).
• Develop and maintain working knowledge of the business’s products, systems, key processes and commercial context.

Must have:

• Good analytical problem-solving solving, influencing, stakeholder management and communication skills (both oral and written to tell clear, actionable stories with data).
• Can do attitude
• Strong SQL skills, PowerBI, Python. Experience with Snowflake, Azure, Databricks advantageous.
• Good understanding of business area and its role in PXC’s success. Intellectually curious, continuously seeking to sharpen knowledge.
• Strong operational delivery track record, comprehensive knowledge of data analysis and reporting, good awareness of data warehousing, physical and logical data modelling, statistical analysis tools.
• Experience partnering up with specific business area and background in TMT / ICT sector advantageous.

At PXC, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.