Be an Early Applicant
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead and mentor infrastructure engineering teams to deliver automation, self-service, and platform enablement. Drive API-driven provisioning, infrastructure-as-code, orchestration, governance, stakeholder alignment, operational excellence, and enterprise modernization initiatives.
Summary Generated by Built In
About this Role
The Senior Infrastructure Manager - Helix Enablement is a strategic technology leader responsible for driving infrastructure modernization, automation, and self-service enablement across enterprise infrastructure platforms. This role leads engineering teams focused on delivering scalable technology solutions that improve operational efficiency, accelerate service delivery, and enhance the overall engineer and customer experience.
The leader in this role will partner closely with infrastructure engineering, platform teams, application development, architecture, security, and business stakeholders to identify opportunities for standardization, automation, and workflow transformation. Leveraging Helix capabilities, the Senior Infrastructure Manager will help advance API-driven provisioning, platform integrations, infrastructure self-service, and operational excellence initiatives that reduce complexity and enable faster, more reliable technology delivery.
Success in this role requires strong people leadership, strategic planning, stakeholder management, and execution capabilities. The ideal candidate will have a demonstrated ability to lead high-performing teams, influence across organizational boundaries, and deliver large-scale technology initiatives that produce measurable business outcomes.
Key Responsibilities
16 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
The Senior Infrastructure Manager - Helix Enablement is a strategic technology leader responsible for driving infrastructure modernization, automation, and self-service enablement across enterprise infrastructure platforms. This role leads engineering teams focused on delivering scalable technology solutions that improve operational efficiency, accelerate service delivery, and enhance the overall engineer and customer experience.
The leader in this role will partner closely with infrastructure engineering, platform teams, application development, architecture, security, and business stakeholders to identify opportunities for standardization, automation, and workflow transformation. Leveraging Helix capabilities, the Senior Infrastructure Manager will help advance API-driven provisioning, platform integrations, infrastructure self-service, and operational excellence initiatives that reduce complexity and enable faster, more reliable technology delivery.
Success in this role requires strong people leadership, strategic planning, stakeholder management, and execution capabilities. The ideal candidate will have a demonstrated ability to lead high-performing teams, influence across organizational boundaries, and deliver large-scale technology initiatives that produce measurable business outcomes.
Key Responsibilities
- Lead, develop, and mentor a team of infrastructure engineers and technology professionals while fostering a culture of accountability, collaboration, and continuous improvement.
- Define and execute infrastructure enablement strategies that advance automation, self-service capabilities, operational efficiency, and technology modernization objectives.
- Partner with infrastructure, platform engineering, application development, architecture, security, and business teams to drive enterprise-wide technology initiatives.
- Build and maintain strong relationships with stakeholders to align priorities, manage dependencies, and ensure successful delivery of strategic objectives.
- Drive the adoption of automation and orchestration solutions that eliminate manual processes, improve consistency, and increase scalability.
- Lead the design and implementation of modern infrastructure workflows, API-driven integrations, and platform enablement solutions.
- Establish governance standards, operational frameworks, and success metrics to ensure consistent execution and measurable business value.
- Identify and remove barriers to delivery while proactively managing risks, dependencies, and operational challenges.
- Champion continuous improvement through performance measurement, operational reporting, and process optimization activities.
- Ensure infrastructure solutions support enterprise standards for reliability, resiliency, scalability, security, and risk management.
- Promote innovation and engineering excellence by encouraging adoption of modern technologies, automation tools, and best practices.
- 7+ years of experience in infrastructure engineering, platform engineering, technology operations, or related technology disciplines.
- 5+ years of people leadership and management experience leading technical teams.
- 5+ years' experience leading infrastructure automation, platform modernization, or technology enablement initiatives.
- 5+ years' experience establishing operational processes, governance frameworks, performance metrics, and service delivery objectives.
- 4+ years of direct people management.
- 5+ years' experience working with infrastructure operations, service management, and enterprise technology delivery practices.
- Experience with infrastructure self-service platforms, workflow orchestration, and API-driven service provisioning.
- Experience delivering complex, cross-functional technology programs involving multiple stakeholder groups and competing priorities.
- Demonstrated ability to influence decisions and drive outcomes across technical and non-technical organizations.
- Strong verbal and written communication skills, including the ability to present complex concepts to senior leaders and executive audiences.
- Proven ability to manage organizational change, drive adoption of new technologies, and deliver measurable operational improvements.
- Strong planning, prioritization, problem-solving, and execution capabilities in a large, complex enterprise environment.
- Knowledge of platform engineering, cloud technologies, infrastructure-as-code, and automation frameworks.
- Experience supporting enterprise-scale infrastructure environments and technology transformation initiatives.
- Familiarity with ITSM, DevOps, Site Reliability Engineering (SRE), and modern operational practices.
- Experience leading initiatives focus on improving engineering productivity, operational efficiency, and customer experience.
- This position is not available for Visa sponsorship
- There is no relocation allowance available for this position
- Must be willing to work from one of the posted locations in a hybrid environment
16 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Skills Required
- 7+ years of experience in infrastructure engineering, platform engineering, technology operations, or related technology disciplines
- 5+ years of people leadership and management experience leading technical teams
- 5+ years' experience leading infrastructure automation, platform modernization, or technology enablement initiatives
- 5+ years' experience establishing operational processes, governance frameworks, performance metrics, and service delivery objectives
- 4+ years of direct people management
- Willingness to work from one of the posted locations in a hybrid environment
- Experience with infrastructure operations, service management, and enterprise technology delivery practices
- Experience with infrastructure self-service platforms, workflow orchestration, and API-driven service provisioning
- Experience delivering complex, cross-functional technology programs
- Knowledge of platform engineering, cloud technologies, infrastructure-as-code, and automation frameworks
- Familiarity with ITSM, DevOps, and Site Reliability Engineering (SRE) practices
- Strong verbal and written communication skills and ability to influence across organizations
Wells Fargo Compensation & Benefits Highlights
-
Retirement Support — Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
-
Parental & Family Support — Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
-
Healthcare Strength — Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.
Wells Fargo Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
Gallery
Wells Fargo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
