The opportunity
We have an opportunity for a Senior Infrastructure Engineer to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.
Joining our highly skilled and customer focused team, you will play an important role in managing the organisation’s infrastructure covering technical leadership, proactive administration and playing a pivotal role in the delivery of new projects.
You will oversee IT infrastructure operations, support, and project delivery while ensuring the highest standards of service. You will be responsible for driving improvements in Cloud Operations, DevOps, and IT systems, providing leadership and mentorship as a technical escalation point and incident lead when required. Collaboration across internal teams and with external partners is essential to meet service and security objectives. You will play a key role in identifying and implementing cost-saving opportunities, supporting effective budget management, and proactively monitoring systems to resolve issues while maintaining clear and detailed documentation. Championing information security, compliance, and risk initiatives is vital, as is participating in a 24/7 on-call rota and deputising for the team manager when necessary.
The role is based at our Basingstoke office with hybrid working available (a minimum of 3 days per week in the office).
What we are looking for in you...
From a technical perspective:
Essential
- Deep understanding of the Windows Server and Linux operating system
- Expert understanding of cloud platforms – Azure (preferred), GCP and AWS
- Expert knowledge of M365
- Strong knowledge in Identity Management – Active Directory, EntraID, Azure AD Connect
- Confident in the build/configuration/management of HPe hardware
- Good understanding of core network services – DNS, DHCP, WINS, W32Time
- Comfortable with advanced PowerShell scripting
Desirable
- Knowledge of build automation – AutoPilot
- Knowledge of monitoring tools – Dynatrace, Azure Monitor, AppInsight
What is also important to us is that you have proven leadership skills (both from a people and project perspective) with the ability work under pressure and in an agile environment. You will need effective communication skills to effectively drive recommendations and establish priorities across various customers, partners, senior executives, and organisation boundaries. You will be a team player whilst also being a self-driven, pragmatic and engaging individual with a proven history of demonstrated technical skills and leadership. You will be highly organised and task driven, with a strong ethos on service management. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Prince2 (foundation) or Microsoft MCSA/MCSE – this would be highly advantageous.
What’s in it for you…
As well as a competitive salary, we offer an annual performance related bonus based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.
Wellbeing is also high on our agenda, and we offer a healthcare benefit through Equipsme. In addition, all colleagues have free access to TELUS Health EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).
Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!
Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.
Please note that visa sponsorship cannot be provided for this role and applicants should have the right to work in the UK.
We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]
Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are
Top Skills
What We Do
Traditional financial service providers are often burdened with costly overheads including expensive branch networks, inflexible technology and huge armies of people. At Castle Trust Bank, we keep our overheads to a minimum and we use savings proceeds to fund our lending solutions.
In the past, we offered investment products to our customers which proved very popular. As a bank, we now offer savings accounts, giving our customers the added benefit of FSCS protection for their deposits. Our history means that we have a strong understanding of what our customers need and have built our savings range with those customers and their needs front of mind.
In a complex world, we strive for openness and clarity. We place the highest importance on treating our customers fairly not just because it's the right thing to do but because we know that the trust of our customers is crucial to our future success.
We recognise that for many mortgage customers, traditional solutions don't cut the mustard. These customers can often have high quality assets but unconventional income and so find it difficult to borrow at reasonable rates and on sensible terms.
What experienced buy to let investors need is lending with imagination. They need a lender that recognises cash flow and net worth are not the same thing. They need a lender that is flexible in their approach and makes considered, logical decisions. Castle Trust Bank is that lender.
We also offer point of sale finance through our Omni Capital Retail Finance arm. Partnering with retailers nationwide, we support their business by offering finance plans to their customers. OmniPort technology gives retailers paperless credit approval which fits seamlessly with their sales processes and customers can use our dedicated customer portal to keep up to date with their loans
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