Strong experience engineering and supporting enterprise infrastructure in complex, hybrid environments
Deep expertise in Microsoft 365 technologies including Entra ID, Exchange, Teams, SharePoint, and hybrid identity models
Proven ability to troubleshoot and resolve high‑impact, enterprise‑level incidents end‑to‑end
Solid understanding of infrastructure security principles, compliance requirements, and ITIL‑based processes
Proficiency in scripting and automation, with PowerShell strongly preferred
Experience with enterprise device and endpoint management platforms such as Intune or JAMF
Exposure to vulnerability management, security tooling, and data governance platforms (e.g., Defender, Purview)
Experience supporting large‑scale infrastructure or cloud migration initiatives
Familiarity with automation frameworks, APIs, infrastructure‑as‑code, or multi‑cloud environments
Relevant Microsoft certifications (Azure, Security, or M365) or equivalent hands‑on expertise
Provide advanced troubleshooting and resolution for complex infrastructure issues across cloud and on‑prem environments
Design, implement, and improve scalable infrastructure solutions with a focus on performance, reliability, and security
Lead and execute change management activities including deployments, upgrades, and system improvements
Collaborate with Security, Networking, Cloud Operations, and vendors to resolve enterprise‑wide challenges
Provide technical leadership, mentoring junior engineers, and supporting operational excellence
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Skills Required
- Strong experience engineering and supporting enterprise infrastructure in complex, hybrid environments
- Deep expertise in Microsoft 365 technologies including Entra ID, Exchange, Teams, SharePoint, and hybrid identity models
- Proven ability to troubleshoot and resolve high‑impact, enterprise‑level incidents end‑to‑end
- Solid understanding of infrastructure security principles, compliance requirements, and ITIL‑based processes
- Proficiency in scripting and automation
- PowerShell (strongly preferred)
- Experience with enterprise device and endpoint management platforms such as Intune or JAMF
- Exposure to vulnerability management and security tooling (e.g., Defender) and data governance platforms (e.g., Purview)
- Experience supporting large‑scale infrastructure or cloud migration initiatives
- Familiarity with automation frameworks, APIs, infrastructure‑as‑code, or multi‑cloud environments
- Relevant Microsoft certifications (Azure, Security, or M365) or equivalent hands‑on expertise
Clarivate Analytics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.
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Strong & Reliable Incentives — Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
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Leave & Time Off Breadth — PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
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Wellbeing & Lifestyle Benefits — Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.
Clarivate Analytics Insights
What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
