Senior Infrastructure Engineer - GBS IND

Posted Yesterday
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4 Locations
In-Office
Senior level
Healthtech • HR Tech • Professional Services
The Role
Provides senior-level engineering and operational support for large-scale IBM z/OS SYSPLEX environments. Responsibilities include software installation and maintenance, system upgrades, security patching, diagnostic analysis, root-cause resolution, hardware and subsystem configuration, vendor coordination, documentation, and technical guidance. Supports infrastructure initiatives and 24/7 production operations, including rotational shifts, on-call coverage, and occasional weekend or off-hours work.
Summary Generated by Built In

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!


Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Core Technology Infrastructure (CTI), part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With presence in more than 35 countries, TI designs, builds, and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers, and clients around the world.

 

 

Job Description*

Senior z/OS systems programmer with a minimum of 7-10 years of experience. The position provides technical support for multiple large scale z/OS parallel SYSPLEX environments running multi-tiered applications making heavy use of various vendor products. The functions of the position include technical guidance and advice to Data Center Operations, support teams, application developers and end users. Software implementation, maintenance, certification testing, development and documentation of operational procedures. Problem debugging and root cause analysis, interaction with software vendors. The group this position is part of provides 24x7 support for production systems and therefore will require some off-hours and weekend work.

Responsibilities*

The operating systems programmer role is instrumental in delivering key infrastructure initiatives, including ARC recovery and z16 server upgrades, as well as operating systems upgrades and security patching.

7+ years of experience as a system programmer and experience in providing technical support for Mainframe Services z/OS Platform Engineering and related IBM Z hardware support.

•             SMPE -Configure SMPE,Order Software, Install Software.

•             Assembler Programming - Analyze svcdump, logrec diagnostic data.

•             zOSMF - Install software release upgrades using dialogs, Build software maintenance workflows.

•             IBMLINK – Order software, Create IBM problem ticket, Research IBM software issues.

•             RACF -Develop software security.

•             SYSPLEX - Configure Coupling Facility policies.

•             HMC -Configure server , Configure monitor server Ops (IPL Profiles), Configure HMC security.

•             Debug Tools – Analyze diagnostic data.

•             EREP - Analyze logrec diagnostic data.

•             GTF – Capture diagnostic data.

•             IPCS – Analyze scvdump diagnostic data.

•             SLIP – Capture diagnostic datra.

•             Rexx Programming - Develop, maintain system exits, utilities. 

Requirements*

Education* B.Tech. /BE/Mtech/ME

Certifications If Any: NA

Experience Range* 10-12+ years

Foundational skills*

Essential Skills (Technical / Business Domain / Managerial/ Soft skills)

Technical

·         COBOL programming Configure COBOL compiler, LE runtime

·         Java programming Configure Java runtime 

·         HCD Configure server, devices (gens)Windows Install client/server software

·         HMC Configure server              

• Must have a strong understanding of IBM Mainframe z/OS operating system, control, structure, logic, security.
• Must possess working knowledge of IBM z/OS system and subsystem software and components with experience to support, develop and enhance tools and methodologies for managing large scale global deployment.
• Must be proficient with problem determination, analysis and resolution.
• Must have extensive understanding of IBM zEnterprise server hardware and facilities
• Must have strong knowledge and experience with SMP/E, JES2, JES3, .JCL, ISPF dialog management, REXX.


 Desired skills

·         COBOL programming Configure COBOL compiler, LE runtime

·         Java programming Configure Java runtime 

·         HCD Configure server, devices (gens)Windows Install client/server software

·         HMC Configure server              

 

Work Timings*

Monday - Friday  

Working Hours 6:00 AM – 10:00 PM (India time –9 hours) 

Rotational Shifts (Shift1/Shift2)

24/7 Oncall on rotational basis

 

Job Location*

Mumbai / Hyderabad / Chennai / Gurugram

Skills Required

  • B.Tech., BE, M.Tech., or ME degree
  • 7+ years of experience as a systems programmer
  • 10–12+ years of overall experience
  • Experience supporting IBM z/OS mainframe platform engineering and IBM Z hardware
  • Strong understanding of IBM z/OS operating system structure, control, logic, and security
  • Working knowledge of IBM z/OS system and subsystem software and components
  • Proficiency in problem determination, analysis, and resolution
  • Extensive understanding of IBM zEnterprise server hardware and facilities
  • Strong knowledge of SMP/E, JES2, JES3, JCL, ISPF dialog management, and REXX
  • Ability to provide 24/7 on-call support on a rotational basis
  • COBOL programming and configuration of COBOL compiler and LE runtime
  • Java programming and configuration of Java runtime
  • HCD configuration for servers and devices
  • HMC server configuration
  • Windows client and server software installation

GHR Healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GHR Healthcare and has not been reviewed or approved by GHR Healthcare.

  • Fair & Transparent Compensation — Pay is considered competitive for many travel and clinical roles, with opportunities to select higher‑paying shifts or assignments that align to financial goals. Reliable weekly pay and direct deposit are also highlighted.
  • Healthcare Strength — Benefits materials indicate comprehensive medical, dental, vision, prescription, and HSA/FSA options for eligible employees. Professional liability and workers’ compensation coverage are also provided.
  • Retirement Support — A 401(k) with company matching is positioned as a core strength of the offering. This feature is emphasized for eligible corporate staff and W‑2 clinicians.

GHR Healthcare Insights

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The Company
HQ: Blue Bell, PA
1,496 Employees
Year Founded: 1993

What We Do

GHR Healthcare is a comprehensive healthcare staffing platform that connects healthcare professionals with facilities, providing nursing, allied, and healthcare IT staffing solutions.

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