Senior Infrastructure Administrator

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

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At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

NOTE: This role is hybrid to our Phoenix, AZ office and requires 3 days a week in the office.

JOB SUMMARY

We are seeking a highly experienced and motivated Senior Infrastructure Administrator to play a critical role in managing and maintaining our organization's complex IT infrastructure. In this role, you will be responsible for the design, implementation, optimization, and security of our server, network, and storage infrastructure, both on-premises and in the cloud. You will leverage your extensive technical expertise and leadership skills to ensure high availability, performance, and security of our IT environment, while also mentoring junior staff and contributing to the overall success of our IT operations.

RESPONSIBILITIES / JOB DUTIES

• Infrastructure Management
  • Manage and maintain all aspects of our IT infrastructure, including physical and virtual servers, network devices, storage systems, and cloud platforms.
  • Ensure the stability, performance, and security of the infrastructure, proactively identifying and resolving potential issues.
  • Implement and maintain infrastructure monitoring and alerting systems to ensure proactive identification of issues.

• Server Administration
  • Expert-level administration of Windows Server and/or Linux environments, including installation, configuration, security hardening, performance tuning, and troubleshooting.
  • Manage and maintain Active Directory, DNS, DHCP, and other core infrastructure services.

• Network Management
  • Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
  • Monitor network performance, troubleshoot network connectivity issues, and implement network security measures.

• Storage Administration
  • Manage and maintain storage systems, including SAN and NAS devices.
  • Ensure data integrity, availability, and security through backups, replication, and disaster recovery planning.

• Cloud Infrastructure
  • Extensive experience with cloud platforms (e.g., Google Cloud, Azure, AWS), including cloud architecture, virtualization, hybrid environments, and cloud security.
  • Manage and maintain cloud resources, including virtual machines, storage, and networking.

• Infrastructure Projects
  • Lead and manage complex infrastructure projects, such as system migrations, upgrades, and large-scale deployments.
  • Develop project plans, timelines, and budgets, and ensure projects are completed on time and within budget.

• Automation and Scripting
  • Develop and maintain scripts (e.g., PowerShell, Bash, Python) to automate administrative tasks, deploy infrastructure, and develop custom solutions.
  • Implement automation to improve operational efficiency and reduce manual effort.

• Mentorship
  • Provide guidance and mentorship to junior infrastructure administrators, sharing knowledge and expertise.
  • Contribute to the professional development of the team.

KNOWLEDGE / SKILLS / ABILITIES

• Server Administration: Expert-level proficiency with Windows Server and/or Linux administration, including in-depth knowledge of configuration, security, and troubleshooting.
• Network Management: Strong understanding of networking concepts and experience with managing network devices and infrastructure.
• Storage Administration: Extensive experience with storage technologies and storage administration tasks.
• Cloud Platforms: Deep understanding of cloud platforms (e.g., Google Cloud, Azure, AWS), including cloud architecture, virtualization, and hybrid environments.
• Scripting: Strong scripting skills in PowerShell, Bash, or Python for automating administrative tasks and developing custom solutions.
• System Monitoring: Experience with infrastructure monitoring tools and the ability to interpret monitoring data and troubleshoot issues.
• Troubleshooting: Expert analytical and problem-solving skills to diagnose and resolve complex infrastructure issues.
• Security: Strong understanding of infrastructure security principles and best practices.
• Communication: Excellent communication skills to effectively interact with technical and non-technical audiences.
• Leadership: Proven ability to lead and mentor junior staff.
• Proven track record of managing complex infrastructure projects.
• Expertise in managing Windows Server and/or Linux environments.
• Experience with high-availability solutions, disaster recovery planning, and performance tuning.
• Extensive experience with cloud platforms (e.g., Google Cloud, Azure, AWS).
• Strong scripting skills in PowerShell, Bash, or Python.

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

• Minimum Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field and 8 years of experience in IT infrastructure administration and server and network management, storage solutions, system optimization, and infrastructure security.
  • Or HS diploma and 12 years of experience in IT infrastructure administration and server and network management, storage solutions, system optimization, and infrastructure security.

• Preferred Qualifications
  • Industry certifications (e.g., Microsoft MCSE, Linux certifications, AWS Certified Solutions Architect).

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