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This role is a hybrid position and in the office three days a week.
There is no visa sponsorship or visa transfers for this role.
Wells Fargo is seeking a Cybersecurity Senior Manager, Executive Director to lead the Site Reliability Engineering (SRE) function for our Identity & Access Management (IAM) Platform Team supporting a 24×7 global enterprise.
You will own the reliability, availability, performance, and security posture of mission-critical IAM services (e.g., Access Administration, privileged access, authentication/authorization, directory services) that protect hundreds of thousands of users and millions of access decisions daily.
This role blends platform engineering, reliability operations, and cyber risk management. You'll lead a global team of SRE managers/engineers, partner with Cybersecurity, Cloud, and Line-of-Business technology teams, and drive measurable outcomes for resiliency, service level objectives (SLOs), operational excellence, and regulatory compliance.
In this role, you will
- Own IAM platform reliability end-to-end: define SLOs/SLIs, error budgets, capacity plans, and resiliency roadmaps for core services (e.g., access administration, identity lifecycle, authentication, federation, PAM, directories).
- Lead a 24×7 follow-the-sun operation: build and mature global on-call rotations, incident response, and Major Incident Management (MIM) practices with clear RACI and runbooks.
- Engineer for resiliency: champion chaos testing, failure mode analysis, multi-region/high-availability patterns, DR/BCP validation, and automated health checks.
- Automate everything: drive "operations as code," CI/CD for platform changes, immutable infrastructure, policy-as-code, automated compliance checks, and self-service tooling for developers and operators.
- Manage risk & compliance: ensure controls alignment (e.g., SOX, FFIEC, GLBA, PCI where applicable), identity governance, separation of duties, and auditable change management.
- Elevate observability: standardize logging, metrics, tracing, and actionable alerting; implement service catalogs, golden signals, and error-budget policies.
- Optimize cost & performance: track usage, right-size capacity, and tune platform configurations while maintaining security and reliability objectives.
- Lead people & culture: attract, develop, and retain diverse SRE talent; set objectives, coach managers/ICs, and foster a blameless post-incident culture with continuous learning.
- Partner & influence: work with product owners, security architects, enterprise architecture, and risk partners to align roadmaps and deliver high-impact outcomes.
- Stakeholder communication: deliver clear status, metrics, and executive-ready updates on risk, reliability, and remediation programs.
- 7+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of management or leadership experience
• Proven track record establishing SLOs/SLIs and error budgets, driving reliability improvements through automation and engineering.
• Experience managing cloud (AWS/Azure/GCP) and/or containerized workloads (Kubernetes), infrastructure as code (Terraform/CloudFormation), and CI/CD.
• Demonstrated leadership in Major Incident response, post incident reviews, and production change management/governance in regulated environments.
• Strong understanding of security controls, identity governance, least privilege, and regulatory/audit expectations.
• Excellent communication skills with the ability to influence senior executives and partner across Cybersecurity, Risk, and Engineering.
Desired qualifications
• Experience with one or more enterprise IAM stacks (e.g., SailPoint/IGA, Okta/Azure AD/Entra ID, CyberArk/BeyondTrust, HashiCorp Vault, enterprise PKI, LDAP/AD).
• Expertise with observability platforms (e.g., Prometheus/Grafana, Splunk, Elastic, OpenTelemetry) and SRE practices (golden signals, chaos engineering).
• Proficiency in at least one programming/scripting language (Python, Go, PowerShell, Bash) and GitOps workflows.
• Background with zero trust architectures, strong authentication (FIDO2, MFA), and modern authorization (OIDC/OAuth2, ABAC/RBAC).
• Experience in financial services or other highly regulated industries.
• Relevant certifications (e.g., CISSP, CCSP, CISM, SRE/DevOps, cloud provider certs).
Work environment
- Coverage: 24×7 global coverage with rotating on-call and major incident leadership responsibilities.
- Travel: Up to [10-20%] for team and stakeholder engagement as needed.
- Flexibility: Hybrid work environment- 3 days in office/2 days WFH.
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$159,000.00 - $254,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
14 May 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
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