Senior Industrial Engineer- Process & Systems Integration - Supply Chain

Nordstrom is committed to being the leader in Omni channel retailing.  We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers LOOK THEIR BEST and FEEL GOOD. At Nordstrom, we embrace “One Good Way” as a path to efficiency, scaling and speed of implementation.   

The Senior Industrial Engineer I, Process & Systems Integration will contribute to defining and implementing the new processes and systems to support our north star vision and will work to transition the existing Supply Chain network facilities closer to that future. The Senior Industrial Engineer has experience in process, automation and material workflow, along with warehouse controls, execution and management systems. They understand where these capabilities and configurations should optimally exist – locally vs. globally, to increase throughput and overall facility efficiencies. 

The Senior Industrial Engineer will be responsible for defining the end to end operational process workflow, business requirements, operational usability test acceptance, and executing process and automation simulations.  

This role requires a strong orientation towards end-to-end problem solving, and will partner closely with Principle Process Engineer, Network and Site Engineering team, Product/Technology, Operations and Facilities to remove process inefficiencies, material and equipment flow bottlenecks within the facility, and optimize for continuous product flow. This person will also work across sites, to knowledge-share, ensuring practices are applied consistently, and ensure changes to configurations are tracked, communicated, and well-documented.  

A day in the life: 

• Develop and document processes, business requirements, and operational user acceptance criteria to increase continuous product flow, improve efficiencies, and lower costs. 

• Simplify, and standardize future end-to-end Supply Chain process paths and process steps, while concurrently working to close the gap between current and future processes. 

• Identify opportunities where local warehouse management configurations changes may aid in improving end-to-end process, people, and equipment workflows. Identifies issues/changes and independently drives solutions. 

• Ensure best practices and changes are applied consistently, using a standardized framework that communicates, documents and tracks process and configuration changes and their outcomes. 

• Implement complex projects, features, and configurations. 

• Be an integral part of the Operations team and continuously identify, monitor and analyze facility performance to ensure resources are directed towards solving the right problem with the most impact. 

• Act as a champion and as a voice of improvement. 

You own this if you have... 

• 5+ years experience in Industrial Engineering or Manufacturing Engineering experience in a fulfillment/eComm operations environment. 

• 5+ years of retail fulfillment experience, with strong operational process orientation, and understanding of how warehouse management, controls, and execution systems can drive improvements with efficiencies and cost, and its upstream/downstream/enterprise impacts. 

• Experience with various warehouse controls and execution systems, Manhattan Associates WMS or like warehouse management systems. Experience includes designing, configuring, testing and implementing a new system.   

• Experience utilizing and identifying metrics, developing reports, queries, and extrapolating data insights necessary for improvements. 

• Strong interpersonal skills, with the ability to work well on cross-functional project teams, and strong adherence to deadlines and seeing tasks through to completion. 

• Bachelor’s Degree in Industrial and Systems Engineering; Master’s Degree preferred 

• Ability to travel to facilities in the network as needed; estimating 35-40%.