Nordstrom is committed to being the leader in Omni channel retailing. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers LOOK THEIR BEST and FEEL GOOD. At Nordstrom, we embrace “One Good Way” as a path to efficiency, scaling and speed of implementation.
The Senior Industrial Engineer I, Process & Systems Integration will contribute to defining and implementing the new processes and systems to support our north star vision and will work to transition the existing Supply Chain network facilities closer to that future. The Senior Industrial Engineer has experience in process, automation and material workflow, along with warehouse controls, execution and management systems. They understand where these capabilities and configurations should optimally exist – locally vs. globally, to increase throughput and overall facility efficiencies.
The Senior Industrial Engineer will be responsible for defining the end to end operational process workflow, business requirements, operational usability test acceptance, and executing process and automation simulations.
This role requires a strong orientation towards end-to-end problem solving, and will partner closely with Principle Process Engineer, Network and Site Engineering team, Product/Technology, Operations and Facilities to remove process inefficiencies, material and equipment flow bottlenecks within the facility, and optimize for continuous product flow. This person will also work across sites, to knowledge-share, ensuring practices are applied consistently, and ensure changes to configurations are tracked, communicated, and well-documented.
A day in the life:
- Develop and document processes, business requirements, and operational user acceptance criteria to increase continuous product flow, improve efficiencies, and lower costs.
- Simplify, and standardize future end-to-end Supply Chain process paths and process steps, while concurrently working to close the gap between current and future processes.
- Identify opportunities where local warehouse management configurations changes may aid in improving end-to-end process, people, and equipment workflows. Identifies issues/changes and independently drives solutions.
- Ensure best practices and changes are applied consistently, using a standardized framework that communicates, documents and tracks process and configuration changes and their outcomes.
- Implement complex projects, features, and configurations.
- Be an integral part of the Operations team and continuously identify, monitor and analyze facility performance to ensure resources are directed towards solving the right problem with the most impact.
- Act as a champion and as a voice of improvement.
You own this if you have...
- 5+ years experience in Industrial Engineering or Manufacturing Engineering experience in a fulfillment/eComm operations environment.
- 5+ years of retail fulfillment experience, with strong operational process orientation, and understanding of how warehouse management, controls, and execution systems can drive improvements with efficiencies and cost, and its upstream/downstream/enterprise impacts.
- Experience with various warehouse controls and execution systems, Manhattan Associates WMS or like warehouse management systems. Experience includes designing, configuring, testing and implementing a new system.
- Experience utilizing and identifying metrics, developing reports, queries, and extrapolating data insights necessary for improvements.
- Strong interpersonal skills, with the ability to work well on cross-functional project teams, and strong adherence to deadlines and seeing tasks through to completion.
- Bachelor’s Degree in Industrial and Systems Engineering; Master’s Degree preferred
- Ability to travel to facilities in the network as needed; estimating 35-40%.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
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Skills Required
- 5+ years of Industrial Engineering or Manufacturing Engineering experience in a fulfillment or e-commerce operations environment
- 5+ years of retail fulfillment experience with strong operational process orientation
- Experience with warehouse management, warehouse controls, and warehouse execution systems, including Manhattan Associates WMS or a similar system
- Experience designing, configuring, testing, and implementing a new warehouse management system
- Experience identifying and using metrics, developing reports and queries, and extrapolating data insights for improvement initiatives
- Strong interpersonal skills and ability to work effectively on cross-functional project teams
- Strong adherence to deadlines and ability to complete tasks
- Bachelor's degree in Industrial and Systems Engineering
- Master's degree
- Ability to travel to network facilities as needed, estimated at 35–40%
Nordstrom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordstrom and has not been reviewed or approved by Nordstrom.
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Healthcare Strength — Healthcare options are described as broad, including medical, dental, and vision coverage alongside virtual care and mental health support. Additional protections like disability coverage, life/AD&D, and accounts such as HSA/FSA further strengthen the overall health-and-protection offering.
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Retirement Support — Retirement benefits include a 401(k) plan with a defined employer match structure and access to additional financial programs like an employee stock purchase plan. Commuter accounts, transit subsidies, and adoption assistance add to the overall financial support beyond base pay.
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Leave & Time Off Breadth — Time-away benefits include PTO accrual, paid holidays, bereavement leave, parental and bonding leave, and a sabbatical program after tenure. PTO sharing and donation options expand flexibility in how time off can be used and supported across colleagues.
Nordstrom Insights
What We Do
When you join Nordstrom, you join a fast-paced and entrepreneurial environment is paired with the strong history and experience of the Nordstrom retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions.
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