Sophos is seeking an experienced and motivated Senior Incident Response Consultant to join our Digital Forensics & Incident Response (IR) service. The Sophos DFIR team is an elite group of incident responders that are engaged by organizations worldwide to respond to and neutralize cyber threats. Specializing in industry-standard forensic tools and Sophos technologies, the team provides comprehensive investigations, response actions, remediation guidance, and root cause analysis to combat a wide range of cybersecurity incidents.
As a Senior Incident Response Consultant on the Sophos DFIR team, you will be responsible for spearheading incident response engagements for customers who have experienced a cybersecurity attack. In this role, you will lead a team of Incident Response Consultants, running customer-facing calls, providing detailed written updates via email, and determining the priorities of the investigation, delegating tasks accordingly to your team. You will also be responsible for coordinating with legal counsel and cyber insurance carriers as needed.
In this role, you will be accountable for ensuring that the appropriate actions have been taken by both your team and the customer to effectively neutralize the threat. Additionally, you will be tasked with conducting a thorough root cause analysis to determine the origin of the incident, including identifying whether any data exfiltration occurred, provided the necessary evidence is available.
At the culmination of each engagement, you will be responsible for producing an executive summary-style report, which will include a timeline of key events mapped to the MITRE ATT&CK framework. This comprehensive report will serve as a valuable resource for stakeholders, highlighting the steps taken to combat the cybersecurity incident and provide remediation guidance.
The ideal candidate will have superior experience in some of the example disciplines, computer, network, cloud, memory, and email forensics, incident response including the technical management of high-profile security incidents, threat hunting and analysis, web application security, penetration testing, leading red and / or blue teaming exercises, and open-source intelligence (OSINT). This role requires a logical, pragmatic, meticulous, analytical, and authoritative person who is highly skilled in managing technical teams and has an elite understanding of core advanced threat detection, forensic methodologies, and incident response best practices to effectively manage and mitigate the technical aspects of complex security incidents. This person leads the incident response, not just review and analyze data.
What You Will Do
- Lead kick off calls with customers to understand their situation and identify initial response actions to contain the threat
- Be a trusted advisor to customers and provide guidance on best practices following an incident
- Lead daily update calls for customers to deliver forensic findings
- Deliver concise email updates to customers between update calls
- Direct the forensic investigations, identify priorities, and delegate tasks to analysts
- Conduct multiple incidents concurrently
- Determine TTPs identified by analysts and add them to the threat intel platform
- Write clear and concise Executive Summary style reports in a timely manner
- Responsible for basic to moderate complexity projects that contribute to the development of the Sophos DFIR service
- Provide daily handover notes to teams located in different time zones, or when incident responsibility is being transferred to another Incident Lead
What You Will Bring
- 10+ years of experience leading incident response investigations involving ransomware, network breaches, malicious insiders, and web applications and database services.
- Experience leading BEC investigations
- Conduct in-depth digital forensic analysis of data extracted from cloud environments such as AWS, Microsoft Azure, and GCP
- Continuously learning and staying informed of the changing threat landscape
- Proven track record of successful neutralization and remediation of ransomware threats
- Excellent understanding of the Incident Response process
- Excellent understanding of cyber risks and able to qualify them to customers
- Excellent oral communication skills
- Strong written communication skills
- Ability to manage time effectively
- Able to delegate and prioritize tasks across multiple incidents
- Able to excel under stressful circumstances
- Occasionally willing to begin work early and/or stay late when warranted for customer engagements
- Strong grasp of the MITRE ATT&CK framework
- Enjoy mentoring and assisting in the development of junior analysts
- A team-player attitude with a willingness to share knowledge
- Ability to work some weekends and holidays
- Being curious and asking questions
- Cybersecurity certifications an asset (e.g. CISSP, GCFA, or similar)
- Experience with SIEM technology (e.g. Splunk, ELK, etc.)
- Willingness to work occasional overtime during peak times or holidays
- Experience writing SQL queries
- Experience writing PowerShell, Python, or Bash scripts
Desirable:
Skills Required
- 10+ years of experience leading incident response investigations involving ransomware, network breaches, malicious insiders, web applications, and database services
- Experience leading business email compromise investigations
- Experience conducting digital forensic analysis of AWS, Microsoft Azure, and Google Cloud environments
- Proven success neutralizing and remediating ransomware threats
- Excellent understanding of incident response processes and cyber risk qualification
- Excellent oral and strong written communication skills
- Ability to manage time, delegate, and prioritize tasks across multiple incidents
- Ability to perform effectively under stressful circumstances
- Strong understanding of the MITRE ATT&CK framework
- Willingness to work some weekends, holidays, early mornings, or late hours when customer engagements require it
- Willingness to mentor junior analysts and share knowledge as a team member
- Cybersecurity certification such as CISSP or GCFA
- Experience with SIEM technologies such as Splunk or ELK
- Experience writing SQL queries
- Experience writing PowerShell, Python, or Bash scripts
Sophos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.
-
Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
-
Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
-
Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.
Sophos Insights
What We Do
Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.
