LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance
The Insurance Solutions Implementation team partners with insurance carriers to deliver data-driven solutions that support underwriting, rating, and risk assessment. Working closely with customers and internal stakeholders, the team provides industry expertise, technical guidance, and implementation leadership to ensure successful integration and adoption of LexisNexis products.
About the Role
The Senior Implementation Specialist serves as the primary technical and consultative resource for insurance carrier clients implementing automated system-to-system integrations and API-based data solutions. This customer-facing role combines insurance industry expertise, project leadership, and technical consulting to guide clients through implementation, ensure successful outcomes, and build long-term trusted partnerships.
Responsibilities
- Lead insurance carrier implementations of API and system-to-system integrations supporting underwriting, rating, and risk assessment workflows.
- Act as the primary customer contact, providing technical guidance, implementation best practices, and strategic consultation.
- Manage implementation projects, including requirements gathering, stakeholder coordination, risk mitigation, and project delivery.
- Facilitate discovery sessions, pre-implementation workshops, customer training, and executive presentations.
- Support technical integration activities, including connectivity setup, system configuration, and discussions around XML, JSON, SOAP, web services, and SFTP.
- Coordinate internal resources, resolve issues, manage priorities, and remove implementation roadblocks.
- Monitor implementation progress and outcomes, communicating status, risks, and recommendations to stakeholders.
- Build trusted advisor relationships while representing LexisNexis professionally with customers and internal teams.
- Travel as needed to support customer engagements and implementation activities.
Requirements
- Bachelor's degree in Business, Technology, Information Systems, or a related field, or equivalent work experience in related field.
- 5-8+ years of experience in implementation management, project management, account management, consulting, or a related customer-facing role.
- Strong knowledge of insurance operations, including underwriting, rating processes, carrier systems, and workflows.
- Experience managing complex customer implementations and driving successful project outcomes.
- Working knowledge of XML, JSON, SOAP, Web Services, SFTP, and related integration technologies.
- Proven ability to interpret technical specifications and communicate effectively with both technical and business audiences.
- Strong presentation, facilitation, and training skills, including executive-level interactions.
- Demonstrated success building trusted advisor relationships through a consultative, customer-focused approach.
- Proven leadership in product, process, or operational improvement initiatives.
- Self-motivated, proactive, accountable, and highly collaborative.
U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Illinois, the base pay range is $82,800 - $137,800.If performed in Chicago, IL, the base pay range is $86,700 - $144,400.If performed in Ohio, the base pay range is $74,900 - $124,700. This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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Skills Required
- Bachelor's degree in Business, Technology, Information Systems, or a related field, or equivalent related work experience
- 5-8+ years of experience in implementation management, project management, account management, consulting, or a related customer-facing role
- Strong knowledge of insurance operations, including underwriting, rating processes, carrier systems, and workflows
- Experience managing complex customer implementations and driving successful project outcomes
- Working knowledge of XML, JSON, SOAP, Web Services, SFTP, and related integration technologies
- Ability to interpret technical specifications and communicate effectively with technical and business audiences
- Strong presentation, facilitation, and training skills, including executive-level interactions
- Success building trusted advisor relationships through a consultative, customer-focused approach
- Leadership in product, process, or operational improvement initiatives
- Self-motivated, proactive, accountable, and highly collaborative work style
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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