We are looking for a Senior Implementation Consultant to join our Intellectual Property Lifecycle Management (IPLM) Product & Onboarding Services Team in Korea. The IPLM Implementation Consultant is responsible for ensuring the world-class delivery of Clarivate’s IPLM software to support the business processes for our mid-size, large, and strategic clients by delivering projects on schedule and within scope and budget, relying on best practices and adhering to defined implementation methodologies.
This is an amazing opportunity to work on on-boarding our IPLM Products. We have a great skill set in Intellectual properties and information technologies and we would love to speak with you if you have skills in one or both areas.
About You – experience, education, skills, and accomplishments
2-3+ years of software implementation and/or consulting experience
Bachelor’s degree or relevant professional formative experience
Possess extensive IP knowledge who can understand customer’s IP processes and requirement, as well as can provide recommendation
Experience working in IP Department in Corporate, and even better working with the IP management software.
Experience with sales/presales/customer success positions in IP companies or related software companies will also be considered
It would be great if you also had . . .
Hands-on knowledge of Intellectual Property management best practices, filing procedures, data, business processes, and terminology
Experience with or the ability to learn:
The Salesforce Platform
SaaS Implementation Methodologies
The ability to communicate exceptionally well, both in writing and verbally in English and Korean, including communicating with diverse, dispersed and remoted teams
To be a be a detail-oriented, self-starter with the ability to work independently in an agile, fast-paced, business environment and deliver high levels of customer satisfaction.
The interpersonal skills to build trust and develop lasting client relationships
Relevant work experience in the Intellectual Property field is an advantage
What will you be doing in this role?
Assume ownership of implementation projects from initiation to close and be accountable for ensuring the ultimate success of the project.
Consult with the internal Project team and Client users to understand the Client business process and functional requirements;
Coordinate with internal Project Team members to configure the system according to the business process requirements in compliance with Professional Services implementation methodologies and best practices, as well as achieving project milestones within the agreed project cost and timeline.
Assist Clients with the testing of functional requirements, supporting issue resolution and refining the as-built solution configuration in an iterative, agile approach to meet business process requirements.
Provide training to the Client Project team on functional solutions and support client functional training sessions.
Assist clients during Go-Live and provide Go-Live Support.
Participate in knowledge transfer sessions and provide functional expertise to support trouble-shooting efforts post-Go Live to the Customer Success team.
About the Team
The team consists of 34 team members and is reporting to the Senior Director, Service Implementation, APAC.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Skills Required
- 2-3+ years software implementation and/or consulting experience
- Bachelor's degree or relevant professional formative experience
- Extensive Intellectual Property (IP) knowledge to understand customer IP processes and requirements
- Experience working in an IP department (corporate) or with IP management software
- Experience in sales/presales/customer success roles at IP or related software companies
- Ability to communicate fluently in English and Korean, written and verbal
- Hands-on knowledge of IP management best practices, filing procedures, data and terminology
- Experience with or ability to learn the Salesforce Platform
- Familiarity with SaaS implementation methodologies
- Detail-oriented self-starter able to work independently in an agile, fast-paced environment
Clarivate Analytics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.
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Strong & Reliable Incentives — Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
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Leave & Time Off Breadth — PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
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Wellbeing & Lifestyle Benefits — Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.
Clarivate Analytics Insights
What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
