Senior Implementation Consultant

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

We are seeking a skilled professional to design and implement scalable solutions for financial institution clients that enhance both business and technology agility. As part of our professional services team, you will play a critical role in delivering solutions for new and existing clients, ensuring their needs are met with sustainable, high-quality technical implementations.
With expertise in the nCino product and Salesforce, you’ll translate business needs into maintainable technical solutions aligned with industry best practices. This customer-facing role will guide solution design, troubleshoot technical challenges, and ensure the highest quality throughout the project lifecycle.
You will also develop proof of concepts, support change management initiatives, and foster innovation, all while mentoring junior team members and promoting best practices for long-term success.

Responsibilities 

• Fundamental understanding and ability to utilize business process driven design, object oriented programming, data models, and service oriented enterprise architecture/technology stacks to translate functional business use cases into scalable and maintainable technical solutions that are aligned with nCino gold standards.

• Apply high degree of technical expertise on the nCino product with Salesforce declarative and programmatic automation tools, data integration and deployment tools/API's, and enterprise application architecture best practices, in both a consultative and hands-on fashion to ensure a healthy technical ecosystem and long term customer success. 

• Develop and document POCs (Proof of Concepts) for net new nCino release functionality, unique project business cases, or validating architecture limits on the SFDC platform to ensure business needs and product scalability are met

• Analyze and troubleshoot technical issues and defects collaboratively with team members during build/QA working sessions utilizing a variety of tools to quickly mitigate project blockers and impediments. 

• Enable project stakeholders to facilitate solution designs and guide overall technical implementation. Validates overall design and fit gap analysis to identify technical challenges, process improvements, and business risk tradeoffs against nCino and financial services industry best practices.

• Collaborate and consult with project stakeholders to perform technical quality reviews of in-progress builds per sprint, ensuring business requirements adhere to nCino and Salesforce best practices that align to proven technical solutions for overall implementation quality. 

• Empower customers as the nCino change agent and trusted advisor, promoting change and release management philosophies to ensure optimal user adoption of new business technologies 

• Contribute to innovation within the team by identifying unique and complex business cases and create re-usable solution components, tools, processes, and documentation to benefit internal stakeholders and ongoing projects for evolving functional use cases and technical solutions 

• Coach and mentor junior team members to hone their craft as nCino experts and world class consultants 

Qualifications

Required :

• Bachelor’s degree and 4+ years’ experience or combination of client-facing consulting and/or Salesforce/SaaS enterprise architecture or related application configuration technical experience

• Salesforce Administrator certification, or the ability to obtain within 6 months of employment

• Salesforce App Builder certification, or the ability to obtain within 12 months of employment

• Declarative automation/tooling solutioning experience (e.g. Flow) 

• Data management modeling, querying (SQL, SOQL, SOSL), conversion, and integration experience leveraging DataLoader and/or industry common middleware tools (e.g. Informatica, Mulesoft, Kafka) 

• Environment and release management experience (DevOps) leveraging Application Lifecycle Management, CI/CD, Testing, and Source Control tools/processes (e.g. AutoRabit, Copado, SFDX)

• Sharing and visibility security experience (e.g. Role Hierarchy, Sharing Settings/Rules, Profiles, Permission Sets/Groups)

• Agile project methodology and/or Enterprise project life cycle(s) experience and associated tools (e.g. Smartsheet, Jira, ServiceNow)

• Assist functional solutioning during project design and build sprints by leveraging up to date financial services domain subject matter expertise, knowledge, and processes as it relates to the primary business value of the nCino product

• Strong analytical and presentation skills to articulate findings in a clear and concise manner, to both technical and non-technical stakeholders

• Passionate and enthusiastic team player that collaboratively delivers a high-quality solution to financial services customers with an all-in commitment to ensure long-term customer satisfaction

• Be a results-driven self-starter who takes initiative, solicits, and listens to feedback, while working effectively in a rapidly changing environment 

Desired:

• Salesforce Advanced Administrator, Salesforce Developer 1 certifications preferred

• Experience with Salesforce Financial Services Cloud/Sales Cloud or core Salesforce CRM objects (e.g. Accounts/Person Accounts, Contacts, Leads, Opportunities)

• Analysis of custom programmatic automation, integration, and GUI experience (e.g. Apex, VisualForce and/or Lightning Web Components)

• Identity and access management experience (e.g. SSO, JIT Handler)

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.

The base salary range for this job is:

$65,800.00 - $108,600.00

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected]. 

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.