Senior Impact Manager

Posted 3 Days Ago
Be an Early Applicant
Columbus, OH, USA
In-Office
Senior level
Edtech • Hospitality
The Role
Lead and develop two teams of AmeriCorps Volunteers to deliver City Year’s Whole School Whole Child model. Oversee student interventions, monitor attendance/behavior/academic data, coach Service Leaders and volunteers, manage school partnerships, and drive continuous improvement in impact delivery and team development.
Summary Generated by Built In

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: 100% On-Site

Position Overview

Senior Impact Manager (SIM) leads and develops two teams of AmeriCorps Volunteers (ACVs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the SIM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The SIM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Job Description

Key Responsibilities

Student Impact & Service Delivery

  • Lead implementation of City Year’s Whole School Whole Child model, ensuring interventions are delivered to the right students at the right time.
  • Monitor student attendance, behavior, and course performance data using Early Warning Indicators to inform intervention strategies and assess effectiveness.
  • Oversee the planning, execution, and evaluation of student support interventions and school climate initiatives at two school partners.
  • Coach Service Leaders and AmeriCorps Volunteers in developing and delivering data-informed, scaffolded lesson plans that address identified student needs.
  • Partner with Impact leadership to secure instructional resources and provide training that supports effective intervention delivery and ongoing assessment practices.
  • Serve as a model practitioner, demonstrating excellence in impact delivery and student support.

AmeriCorps Member Leadership & Development

  • Lead, manage, and coach two teams of AmeriCorps Volunteers to achieve service goals, performance standards, and leadership development objectives.
  • Foster a culture of excellence, collaboration, and inclusion aligned with City Year’s values.
  • Support Service Leaders and AmeriCorps Volunteers through performance coaching, professional development, and career planning.
  • Guide Service Leaders in facilitating training, team-building, and culture-building activities within the school community.
  • Ensure AmeriCorps Volunteers comply with City Year, AmeriCorps, and organizational policies and requirements.

School & Community Partnership Management

  • Build and maintain strong relationships with principals, teachers, school staff, families, and community stakeholders.
  • Manage school partnership agreements and ensure conditions for success are established and maintained.
  • Collaborate with school personnel to align City Year services with school goals and student needs.
  • Support student, family, and community engagement efforts that strengthen school partnerships and student outcomes.

Impact Team Leadership

  • Collaborate with the Director of Impact to strengthen team effectiveness and organizational alignment.
  • Attend and contribute to Impact meetings, providing updates on team successes, challenges, and development priorities.
  • Support the implementation of Impact department initiatives and continuously improve service delivery practices across the site.
  • Contribute to a culture of continuous improvement, innovation, and high performance across the organization.

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will. 

City Year does not sponsor work authorization visas.

Skills Required

  • Lead and develop two teams of AmeriCorps Volunteers
  • Implement City Year’s Whole School Whole Child service model and deliver interventions
  • Monitor student attendance, behavior, and course performance data using Early Warning Indicators
  • Coach Service Leaders and AmeriCorps Volunteers to develop and deliver data-informed lesson plans
  • Build and maintain relationships with principals, teachers, school staff, families, and community stakeholders
  • Manage school partnership agreements and align services with school goals
  • Ensure compliance with City Year, AmeriCorps, and organizational policies and requirements
  • Work 100% on-site
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The Company
HQ: Boston, MA
2,904 Employees
Year Founded: 1988

What We Do

City Year helps students and schools succeed, while preparing the next generation of civically engaged leaders who can work across lines of difference. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on social, emotional and academic skills— skills that help students thrive in school and contribute to their community. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year partners with public schools in 29 communities across the U.S. and through international affiliates in the U.K. and South Africa.

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