Senior II Applied Scientist (NLP)

Reposted 10 Days Ago
Be an Early Applicant
2 Locations
Remote
Senior level
Software
The Role
Lead design, evaluation, and deployment of NLP and generative AI solutions (RAG, semantic search, QA, agentic systems). Apply and serve transformer-based models at scale, provide technical leadership, mentor scientists, collaborate with platform engineers, and share innovations externally.
Summary Generated by Built In
Shape the future of enterprise AI technology

Do you want to turn cutting-edge natural language processing into products impacting millions of users?

As a Senior II Applied Scientist on Coveo’s Knowledge AI team, you will help build the language technologies at the core of our generative artificial intelligence platform.

You’ll take on a technical leadership role, influencing our NLP vision while designing, evaluating, and deploying advanced solutions such as retrieval augmented generation pipelines, information retrieval, semantic search, question answering, and agentic systems, always with real-world constraints in mind.

As one of our Senior II Applied Scientists, you will:
  • Design, develop, and optimize modern language-based artificial intelligence solutions, from data and modeling choices to evaluation strategies and production constraints.
  • Apply and serve transformer-based language models at scale, delivering reliable, real-time experiences to enterprise users.
  • Collaborate closely with machine learning developers and the machine learning platform team to accelerate research and innovation cycles.
  • Act as a technical reference within the team, guiding architectural decisions and promoting best practices in applied science.
  • Mentor applied scientists, supporting their growth and helping raise the overall level of expertise within the group.
  • Contribute to research and development processes that foster efficiency, rigor, and a culture of applied science excellence.
  • Share our innovations externally through technical blog posts, presentations, or other thought leadership content.
Here is what will qualify you for the role:
  • A PhD, or a Master’s degree with equivalent research experience, in a relevant field such as machine learning, computer science, mathematics, or physics.
  • At least 8 years of industry experience applying modern natural language processing techniques, including deep learning and large language models, to real-world systems at scale.
  • Strong experience designing models and systems that balance performance, user experience, and production realities.
  • Ability to deliver production-grade code that is well-tested, maintainable, and evaluated through rigorous experimentation.
What will make you stand out:
  • Experience in a technical leadership capacity, including mentoring, hiring, roadmap definition, or scientific project planning.
  • Research or applied experience in areas closely related to Coveo’s business, such as information retrieval, neural search, semantic search, or question answering.
  • Exposure to more traditional lexical or linguistics-based natural language processing techniques.
  • International work experience and a demonstrated ability to collaborate across cultures and perspectives.

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.

Skills Required

  • PhD, or a Master's degree with equivalent research experience, in machine learning, computer science, mathematics, or physics.
  • At least 8 years of industry experience applying modern NLP techniques, including deep learning and large language models, to real-world systems at scale.
  • Strong experience designing models and systems that balance performance, user experience, and production realities.
  • Ability to deliver production-grade code that is well-tested, maintainable, and evaluated through rigorous experimentation.
  • Experience in a technical leadership capacity (mentoring, hiring, roadmap definition, scientific project planning).
  • Research or applied experience in information retrieval, neural search, semantic search, or question answering.
  • Exposure to lexical or linguistics-based natural language processing techniques.
  • International work experience and demonstrated ability to collaborate across cultures.

Coveo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.

  • Healthcare Strength Health coverage and wellness programs include 24/7 telemedicine, mental health support, and on‑site fitness amenities where available. External recognitions underscore a holistic approach to employee wellbeing.
  • Wellbeing & Lifestyle Benefits On‑site gyms, group fitness classes, healthy snacks, ergonomic/home‑office support, volunteer days, and donation matching are emphasized. Hybrid work and flexibility further support day‑to‑day wellbeing.
  • Parental & Family Support Maternity and parental leave top‑ups, the option to extend leave, and on‑site daycare in Quebec City support families. Policies are positioned to ease return‑to‑work and provide practical support for caregivers.

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The Company
HQ: Québec
763 Employees

What We Do

Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.

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