About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Location Requirement
Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States.
What you'll do
- Administer the identity lifecycle end to end. Automated joiner, mover and leaver for employees, contractors and independent adjusters, driven by HRIS.
- Manage access certifications. Real reviewers, real remediation, real evidence. Assuring least privilege.
- Assure standing admin access. Just-in-time elevation across Okta, AWS, and our claims and payment platforms.
- Anomaly identification. Build and tune detection for access anomalies, dormant account reactivation, and privilege escalation.
- Incidents and Insider Threat Investigations. Reconstruct the access timeline, scope the exposure, preserve the evidence, and contain it fast.
- Automation. Python, PowerShell, Okta Workflows and APIs, facilitating audit preparation.
- Auditing. SOC 2, carrier client assessments, HIPAA, GDPR, and state insurance data security requirements, plus logical access controls over the systems that matter to the books.
- Standardization. Mentor and coach business reviewers so access hygiene scales past you.
Qualifications
- 6+ years in a Cybersecurity or relevant role; with minimum 4+ focused squarely on identity and access management.
- IGA platform experience with Okta (required).
- Rippling or a comparable modern HRIS used as an identity source of truth.
- Security+, Okta Certified Administrator / Consultant, or relevant.
- Identity threat detection, Identity Security Posture Management, or insider threat program experience.
- Scaling IAM through high growth or surge onboarding.
- Deep hands-on Okta: SSO, SCIM, Lifecycle Management, workflows, and policy design.
- Enhanced understanding of SAML, OIDC, OAuth 2.0, MFA and conditional access.
- Documented privileged access experience: vaulting, just-in-time elevation, credential rotation.
- Cloud IAM in AWS: roles, policies, federation, permission boundaries.
- RBAC and ABAC design, entitlement modeling, and SoD enforcement.
- Scripting and automation in Python or PowerShell against REST APIs.
- Bachelor’s degree in Cybersecurity, IT, or related field.
- Manage confidential work such as investigations and separations with discretion.
- Strong written and verbal communication.
- Experience working in a cloud-first or startup environment.
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
Skills Required
- 6+ years of experience in cybersecurity or a relevant field, including at least 4 years focused on identity and access management
- Experience with an IGA platform and Okta
- Experience with Rippling or a comparable modern HRIS as an identity source of truth
- Security+ certification, Okta Certified Administrator or Consultant certification, or relevant equivalent
- Experience with identity threat detection, Identity Security Posture Management, or insider threat programs
- Experience scaling IAM during high-growth or surge onboarding
- Hands-on Okta experience with SSO, SCIM, Lifecycle Management, workflows, and policy design
- Understanding of SAML, OIDC, OAuth 2.0, MFA, and conditional access
- Experience with privileged access management, including vaulting, just-in-time elevation, and credential rotation
- AWS cloud IAM experience with roles, policies, federation, and permission boundaries
- Experience designing RBAC and ABAC, entitlement modeling, and separation-of-duties enforcement
- Scripting and automation experience using Python or PowerShell with REST APIs
- Bachelor's degree in Cybersecurity, IT, or a related field
- Ability to manage confidential investigations and employee separations with discretion
- Strong written and verbal communication skills
- Experience working in a cloud-first or startup environment
- Residence in an eligible U.S. state, excluding California, Alaska, Hawaii, U.S. territories, and locations outside the United States
Reserv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Reserv and has not been reviewed or approved by Reserv.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with nationwide medical plans plus dental and vision insurance. Feedback suggests these options are a core strength of the total rewards package.
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Retirement Support — A 401(k) plan backed by employer matching is commonly cited. This is positioned as a meaningful component of long-term financial planning for employees.
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Leave & Time Off Breadth — Generous PTO, paid sick days, holidays, and parental/family leave are consistently highlighted. Remote-first flexibility is considered a major plus for work-life balance.
Reserv Insights
What We Do
Reserv is an AI-native third-party administrator (TPA) and software provider for property and casualty insurance. Purpose-built by claims and technology veterans, Reserv delivers tech-forward claims handling at scale, enabling insurers to drive down loss costs, streamline operations, and improve the customer experience. Learn more at www.reserv.com.
Why Work With Us
Reserv is a next-generation TPA transforming insurance claims with technology, transparency, and human expertise. We’re building faster, fairer, and smarter claims experiences while fostering a collaborative culture where people grow their careers and make real impact.
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