Intragen is a leader in cybersecurity and Identity & Access Management (IAM) software solutions with amazing teams in 5 European countries. We’re looking for dynamic and driven Senior IAM Consultants with strong Quest One Identity Manager experience to work on cutting-edge IAM & IGA projects working with our expanding customer base.
Location: Utrecht, Netherlands - hybrid - ideally 1 day a week in the office
Job Description
As a Senior IAM Consultant, you will be responsible for providing strategic direction to clients during Identity and Access Management (IAM) deployments. You will act as a bridge between technical and business teams, ensuring that IAM initiatives align with clients' strategic objectives. This role requires strong leadership skills in both agile methodologies and client technical engagement, with a focus on governance, compliance, and continuous improvement.
Key Responsibilities
- Strategic Guidance for Clients: Lead clients through IAM deployments, providing strategic direction and ensuring alignment of IAM initiatives with business needs and objectives.
- Bridging Communication: Act as a bridge between business and technical teams, translating complex IAM concepts into business-friendly terms for stakeholders at all levels.
- Incident and Ticket Management: Manage escalated issues and complex tickets, ensuring prompt resolution while continuously improving ticket handling processes to enhance client satisfaction.
- Mentorship and Team Leadership: Mentor IAM consultants by sharing best practices, offering guidance, and supporting their professional growth, helping them advance their capabilities in the IAM field.
- Business Value Focus: Work with clients to align IAM solutions with their business objectives, providing tailored solutions that deliver measurable value and support strategic growth.
- Workshops and Client Engagement: Conduct workshops and presentations for clients, promoting an understanding of IAM best practices and showcasing the value of strategic IAM initiatives.
- Governance and Compliance Support: Assist clients in developing IAM governance frameworks that align with compliance requirements, regulatory standards, and best practices.
- Client Relationships and Satisfaction: Foster strong relationships with clients by understanding their business needs and ensuring that solutions are designed and delivered to meet or exceed their expectations.
- Continuous Improvement Initiatives: Drive continuous improvement initiatives for IAM processes, helping clients enhance their security posture and operational efficiency.
Requirements:
- Fluent Dutch & English language skills.
- Strong knowledge of IAM technologies and concepts (SSO, MFA, RBAC, Identity Federation) and deployment strategies across cloud, on-prem, and hybrid environments.
- 5 years+ experience working on complex technical IAM solutions that align with client objectives and improve operational efficiency.
- 5 years+ experience working on complex technical Quest One Identity Manager solutions ideally including the following:
- Installing and upgrading One Identity solutions (database, job services, web services).
- Understanding of One Identity database schema and relationships for troubleshooting.
- Knowledge of SQL procedures and One Identity configuration.
- Experience with custom connectors (PowerShell, SCIM, CSV, etc.) and non-standard OOTB connectors (EPIC, ServiceNow).
- Proficiency in One Identity coding (VB.net, Angular, custom processes, permissions configuration, report editing).
- Any knowledge of Okta, SailPoint, CyberArk, Workato desirable.
- Ability to align IAM initiatives with business goals and communicate complex technical concepts to business stakeholders.
- Experience leading agile teams, managing sprints, and optimizing workflows to deliver business value desirable.
- Skilled in resolving complex IAM issues and improving ticket handling processes for enhanced client satisfaction.
- Strong IAM governance, compliance frameworks and regulatory standards knowledge.
- Strong interpersonal skills to build long-term client relationships and ensure IAM solutions meet client needs.
- Results driven with a strong sense of ownership and accountability.
- Demonstrable high standards in every area of the role; commitment, organisation, and work habits.
- Collaborative in approach and committed to team working.
What We Offer:
- Competitive salary and benefits package, including your Birthday Day off, flexible & remote working, access to LinkedIn Learning, Bonusly Reward Platform and Employee of the Quarter award
- 5 dedicated training days per year – we believe in professional and personal development.
- Collaborative and supportive Great Place to Work certified environment, where innovation and creativity are encouraged.
How to Apply:
- If you are a highly motivated professional looking to make a significant impact in our supportive, customer focused, high-growth environment, we would love to hear from you!
- Simply click on the Apply Now button to upload a copy of your CV or email us at [email protected] one of our HR team will be in touch if your application is of interest.
Intragen is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply.
Please note we store data according to our privacy policy - https://www.intragen.com/privacy.
Top Skills
What We Do
Intragen is a cyber security business focused on managed Identity solutions and services. We’re passionate about enhancing IT security, delivering compliance and transforming user satisfaction. We do that by executing rapid implementations using our own ‘Accelerators’ and then providing clients with an ongoing managed service. This ensures that our customers secure the fastest possible return on their initial investment and relieves them of the challenge associated with recruiting and retaining the very specialist skills required to run and maintain IAM solutions.
For information on how Intragen processes your data, please visit our privacy policy: https://www.intragen.com/privacy
