Senior Human Resources Manager

Posted 18 Days Ago
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Cleveland, OH
Senior level
Transportation • Travel
The Role
The Senior HR Manager will lead key HR initiatives and provide support to management on talent and employee issues. Responsibilities include driving HR processes, managing employee relations, developing HR policies, ensuring effective communication, and analyzing workforce metrics to enhance employee engagement.
Summary Generated by Built In

About Brink's:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100countries.

Brink’s has been a trusted partner in securing commerce for more than 165 years. Together, every Brink’s Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.

We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

At Brink’s we believe that diverse teams drive success, and as such we foster an inclusive culture that values people with diverse backgrounds, ideas and perspectives. We build a sense of belonging, so all employees feel respected, safe and valued, and we provide equal opportunity to participate and grow.

To that end we have a challenging opportunity for a Senior HR Manager, Field, to provide leadership and functional HR management support.

Key Responsibilities: 

  • Strategically lead and fully execute key HR initiatives that support the Brink’s vision
  • Work closely with the branch and regional management team, providing expert guidance, coaching and support on the full range of talent and employee related issues including effective leadership and motivational approaches 
  • Work with management to drive key HR related processes and programs including performance management ie. talent assessment, training, diversity. 
  • Develop, implement and maintain “best in class” HR policies and procedures to ensure effective, fair and consistent management of staff throughout the organization. 
  • Provide advice and guidance on employee relations cases, ensuring that these are well managed and meet the requirements of Brink’s policies, best practice and employment legislation. Conduct thorough and expedient investigations and provide substantive findings.
  • Support the creation of an environment of positive and favorable employee relations where change and business decisions can be introduced constructively and consistently. 
  • Ensure that all employees are informed and updated by assisting with communications of key operational and cultural initiatives. 
  • Provide direction and execution of talent implications for organizational success, including analyzing
  •  operational and workforce related metrics to arrive at insights and action plans 
  • Ensure strong levels of employee engagement and work to minimize employee turnover 
  • Partner with the recruiting organization to ensure right talent is in place 
  • Support training including on boarding, code of ethics, values and behaviors, performance management, continuous process improvement and other key initiatives 
  • Help identify process improvements to gain efficiencies and accuracy 
  • Administer local compensation and benefits schemes and ensures compliance with company salary administration guidelines 
  • Act as a cultural role model and drive accountability for exhibiting behaviors aligned to our core values. 

Minimum Qualifications: 

  • Minimum of 5 years of experience in a progressive Human Resources role 
  • Minimum of 3 years of experience in employee relations in a supply chain logistics, security sector, manufacturing, operations or high volume hourly workforce environment 
  • Minimum of 3 years compliance experience with working knowledge of US employment law and state specific laws and regulations. (ie. LOA, OFCCP compliance). 

Preferred Qualifications: 

  • Bachelor’s Degree 
  • Self-motivated, determined, and able to work under own initiative in a matrix environment. 
  • Exceptional track record of strong judgment in an autonomous environment 
  • Ability to coach managers on leadership, management, operational, employee and talent issues 
  • Ability to work independently while maintaining a team environment across remote locations 
  • Can demonstrate collaborative style with excellent interpersonal skills 
  • Works well under pressure 
  • Travel 25% - 30% to different branches within designated territory

Professional Skills: 

  • Understanding and experience with most or all of the core aspects of Human Resource Management (employee relations, staffing, labor relations, performance management, leadership development, coaching and training)
  • Ability to think strategically and translate concepts into actionable items
  • Powerful and confident communication skills with the ability to effectively present to all levels of the organization
  • Ability to understand the business operations from both a strategic and tactical perspective
  • Previous talent management and organizational planning experience
  • Demonstrable ability to influence decision-making with leaders and business partners
  • Courage to make tough decisions and deliver difficult messages with professionalism and poise
  • Comfortable working in ambiguous business situations
  • Solid expertise in developing solutions based upon facts/data analytics
  • Consultative style and approach with ability to develop credible relationships with business partners
  • Excellent communication skills, verbal, written and presentation


 
What’s Next? 

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

The Company
Coppell, Texas
9,210 Employees
On-site Workplace
Year Founded: 1859

What We Do

Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection. Established in 1859, Brink’s employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles in more than 100 countries on six continents — an unrivaled global footprint that delivers incomparable security, efficiency and visibility across the logistics lifecycle.

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