Senior Human Resources Consultant (14-month opportunity)

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Calgary, AB, CAN
In-Office
Insurance • Financial Services
The Role

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to):

94,200 - 115,200

About the role

We’re looking for a Senior Human Resource Consultant to join our national HR Claims Team to support our Claims Western region based in Calgary. This is a 14-month contract opportunity to backfill a maternity leave.


In this role, you will provide strategic consulting and coaching to executives and leadership teams who manage a team of claims employees who may be customer facing spanned from Victoria to Winnipeg.


Reporting directly to the Human Resources Manager, Claims Western region (located in Calgary), you will be a member of a national HR team and will contribute equally as a team member and an individual by providing strategic HR solutions to your business partners. In this position, you will also have an opportunity to be involved in project work and presentations where you will mentor fellow HR colleagues.  This is truly a unique and exciting opportunity for an HR professional who would like to take their consulting knowledge and expertise to the next level in the largest line of business at Intact!


This exciting position is a 14-month contract based in our Calgary office, and occasional travel would be required with notice. We’re looking for you to join our team if you are :


  • Business Savvy:  You believe in collaboration, know how to build relationships, influence and coach while working towards the company goals and objectives.  Are strategic by nature and thrive in an ever- changing environment.

  • A Team Player: You believe that together everyone achieves more — that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement. Skilled at collaboration, you thrive at working independently while building strong, remote relationships with national HR team members in our other locations.

  • Adaptable: You have the ability to juggle multiple priorities and change focus at a moment’s notice while keeping a close eye on the details.

  • A Fast Learner: You thrive in a customer centric, dynamic, ever-evolving, fast-paced environment.


Here are a few ways you'll make a difference:

  • Provide professional strategic consultation and coaching on human resources policies, processes, and programs to designated business partners.

  • Actively participate in executive and management meetings with Western Claims business partners and ensure all decisions and practices align with our business strategies and values and are legally and ethically sound.

  • Facilitate and conduct investigations related to employee relation issues through discovery meetings with managers and employees to provide ongoing consultation and coaching towards a resolution that makes sense for all parties involved.

  • Actively partner with the business in the development, implementation, and follow up of employee engagement action plans and play a key role in our ongoing organizational transformation.

  • Provide coaching to business partners to promote effective leadership attributes and practices.

  • Play a key role in organizational transformations, anticipate issues and propose approaches to encourage support for effective change management.

  • Work with business partners to identify talent management strategies that drive the retention, development, and progression of individuals to create high performing and engaged teams.

  • Lead or participate in national and/or strategic HR projects that contribute to our ongoing organizational transformation and HR process improvement.

  • Lead, develop and facilitate workshops, round tables and information sessions for managers and/or employees.

  • Conduct needs analysis and assists leaders with their workforce planning needs.


What you bring to the table:

  • University degree in Industrial Relations or Human Resources Management or a combination of education and relevant experience.

  • Minimum 8-10 years of related experience as a senior HR Consultant (HRC), HR Business Partner (HRBP) or as a generalist in human resources in a non-unionized environment.

  • CHRP and/or CHRL designation.

  • Technical, up-to-date expertise in Human Resources and employment legislation.

  • Knowledge in all areas of human resources including talent management, performance management and employee relations, disability management, change management, engagement, compensation, organizational development, workforce planning and succession planning.

  • Proven ability to quickly establish and cultivate effective working relationships with business partners at all levels of the organization and influence their decision as necessary.

  • A flexible, agile, and resilient approach to working in a dynamic ever-changing, fast-paced work environment.

  • Strong written, verbal, and interpersonal communication skills.

  • Proven track record of critical and strategic thinking to solve operational and / or complex problems.

  • Strong knowledge of digital tools such as the use of Microsoft Suite to work effectively in a virtual environment.

  • No Canadian work experience required however must be eligible to work in Canada.


#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Intact (intactfc.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intact (intactfc.com) and has not been reviewed or approved by Intact (intactfc.com).

  • Fair & Transparent Compensation Pay is often framed as competitive for core roles like tech, underwriting, and claims, with base pay and total compensation commonly positioned above typical sector benchmarks. Salary ranges and bonus targets are frequently presented as explicit components of the package, which supports clarity on what compensation is intended to include.
  • Retirement Support Retirement offerings stand out through RRSP matching and pension options that emphasize long-term security. A defined benefit pension option is also described, which is often treated as a differentiator versus many large employers.
  • Healthcare Strength Health coverage is described as comprehensive across medical, dental, vision, and prescriptions, with additional support such as EAP services and access to virtual care. Wellness accounts and reimbursements are also included, adding breadth beyond core insurance coverage.

Intact (intactfc.com) Insights

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The Company
HQ: Toronto
18,239 Employees
Year Founded: 1809

What We Do

We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work. - Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise

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