Senior Human Resources Business Partner (Go-To-Market)

Posted 27 Days Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Software
The Role
Provides strategic and operational HR partnership to EMEA and global leaders. Advises on complex employee relations, investigations, performance, conduct, organisational change and exits across jurisdictions. Coaches leaders, supports workforce planning, talent development, succession planning and organisational design, and uses people data to inform decisions. Partners with Talent Acquisition, Reward, People Operations and Employment Legal to deliver consistent employee experiences and mitigate risk.
Summary Generated by Built In

About Us:

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

Learn more at Sitecore.com.

 

About the Role:

We are seeking an experienced Senior Human Resources Business Partner to support our EMEA and global leaders.

This role provides strategic and operational HR partnership to senior leaders, helping drive organisational effectiveness, talent outcomes and employee engagement. The successful candidate will be a trusted adviser, capable of navigating complex people challenges while balancing business priorities, employee experience and risk.

A key focus is providing expert guidance on Employee Relations matters, including complex performance, conduct, investigations, organisational change and employee exits across multiple jurisdictions.

What You’ll Do:

  • Partner with senior leaders to align people strategies with business priorities and organisational goals

  • Provide expert advice and leadership on complex Employee Relations matters, ensuring balanced, practical and compliant outcomes

  • Coach leaders to build strong management capability and foster a high-performance culture

  • Support organisational design, workforce planning, talent development and succession planning

  • Lead and support organisational change, using people data and insights to inform decisions and mitigate risk

  • Partner closely with Talent Acquisition, Reward, People Operations and Employment Legal to deliver a consistent employee experience.

What You Need to Succeed:

  • Significant HR Business Partner experience in a fast-paced, SaaS or Tech GTM, international environment, with demonstrated success operating at Senior HRBP level

  • Deep Employee Relations expertise, including complex investigations, performance management, organisational change and employee exits

  • Knowledge of UK, EMEA, and International employment law and experience supporting international teams

  • Demonstrable experience of communicating and educating leaders on job architecture and compensation models

  • Experience supporting sales, services, or customer-facing organisations

  • Strong coaching, influencing and stakeholder management skills, with a commercial mindset and sound judgement

What Success Looks Like

You are a credible and pragmatic HR leader who combines strategic thinking with hands-on execution. You build trusted partnerships, confidently manage complex people matters and help leaders create high-performing, engaged teams while navigating change effectively.

Equal Opportunities at Sitecore:

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

Skills Required

  • Significant HR Business Partner experience in a fast-paced SaaS or technology environment
  • Experience supporting go-to-market, sales, services, or customer-facing organisations
  • Senior HR Business Partner-level experience in an international environment
  • Deep Employee Relations expertise, including complex investigations, performance management, organisational change and employee exits
  • Knowledge of UK, EMEA and international employment law
  • Experience supporting international teams
  • Experience communicating and educating leaders on job architecture and compensation models
  • Strong coaching, influencing and stakeholder management skills
  • Commercial mindset and sound judgement
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The Company
HQ: San Francisco, California
1,762 Employees
Year Founded: 2001

What We Do

Sitecore is a global leader of end-to-end digital experience software. Unifying data, content, commerce, and experiences, our SaaS-enabled, composable platform empowers brands like L’Oréal, Microsoft, and United Airlines to deliver unforgettable interactions across every touchpoint. Our solution provides the cutting-edge tools brands need to build stronger connections with customers, while creating content efficiencies to stand out as transformation and innovation leaders.

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